Large Market Group Sales Manager

Overview

The Hotel: Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage-beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world7s best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of whats most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

The Large Market Group Sales Manager at Grand Hyatt Scottsdale Resort will be responsible for driving group business from 51+ rooms on peak. This key role will involve building and maintaining strong relationships with corporate partners, event planners, and industry influencers while managing negotiations and securing contracts for group bookings. The ideal candidate will be results-driven, skilled in client relationship management, and adept at working cross-functionally with marketing, events, and operations teams to deliver an exceptional guest experience.

Join our team at Grand Hyatt Scottsdale Resort and help shape the future of luxury group sales in one of the most iconic destinations in Arizona!

Roles and Responsibilities

• Group Business Development : Identify and pursue group business opportunities with a focus on bookings of 51+ rooms on peak.
• Client Relationship Management : Build, nurture, and maintain long-term relationships with key clients, corporate partners, event planners, and other industry influencers to expand market presence and drive sales.
• Negotiations & Contracts : Lead negotiations with clients, ensuring favorable contract terms that align with the resort\'s business objectives and profitability goals.
• Client Service Excellence : Respond to client inquiries, resolve concerns, and manage requests in a timely, professional manner to ensure high levels of client satisfaction.
• Collaboration with Internal Teams : Work closely with marketing, events, and operations teams to ensure seamless alignment of sales strategies with promotional efforts and operational capabilities.
• Sales Reporting : Provide accurate and timely sales reports, performance metrics, and market insights to management to evaluate business performance and sales strategies.

Qualifications

• Negotiation & Communication Skills : Exceptional ability to negotiate, communicate, and foster positive interpersonal relationships with clients, partners, and team members.
• Results-Oriented : Strong track record of meeting and exceeding sales goals with a focus on driving business growth and achieving revenue targets.
• Revenue Management Understanding : Basic knowledge of revenue management principles, ensuring that pricing and business strategies maximize profitability.
• Experience : A minimum of 3 years in hotel sales or comparable experience within the hospitality or related industries.
• Market Knowledge & Networking : Well-connected within the US west region & International market(s) with a proven ability to build new relationships and expand the resort's business network.
• Travel Requirements : Ability to travel as needed for client meetings, industry events, and trade shows to promote the resort and cultivate business opportunities.

Benefits & Perks

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.