Laboratory Driver

Site: North Shore Medical Center, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Work Schedule:
Sunday -10am-6:30pm / Monday-Thursday - 11:30am-8pm
Job Summary
Under the supervision of the Courier Manager, provides for the pickup and delivery of laboratory specimens between client offices and the laboratory, ensuring excellent customer service at all times. The Courier position is a physical, fast-paced job that involves continual lifting, lowering, pushing, pulling, and carrying items that typically weigh 5 - 25 lbs. and may weigh up to 50 lbs. It requires excellent attention to detail and constant, fast-paced walking.
Job Specific Responsibilities: ( to include, but not limited to)
• While using an assigned Laboratory vehicle, provides timely pick up of time-sensitive lab specimens from multiple MGB Outreach client locations and delivers promptly to the Salem Hospital Laboratory for processing.
• Transports all types of specimens (frozen, room Temp, Stat, routine) in OSHA-compliant totes
• Ability to communicate with the dispatcher clearly.
• Knowledge of Bluetooth phones for dispatching purposes.
• Delivers lab supplies throughout the day to various Outreach clients, Nursing homes, and other Hospitals while ensuring constant excellent customer service skills.
• Documents all pickup and delivery information to route sheets appropriately and clearly.
• Fills out a daily/nightly pre- and post-trip sheet and ensures that laboratory vehicles are maintained and kept neat and clean after each shift.
• Records all gas-related transactions on the route sheet (drivers receive an Irving gas card for lab car fill-ups)
• Assists in maintaining a safe and clean environment following the OSHA Blood Borne Pathogens Standard, Infection Control and Safety Policies.
• Collaborate with members of the Laboratory Support Staff Team to promote department goals.
• Serves as a positive role model to others in areas of: Communication, Development of interpersonal relations.
• Performs other duties as assigned.
• Responsible for service and operational excellence of all assigned department activities.
• Ensures the delivery of quality services and/or outcomes required to meet or exceed the expectations of those utilizing or impacted by the department.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Class D Passenger Vehicle Driver's License (State License) - Generic - HR Only preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred
Experience
driving experience and an excellent driving record 5-7 years required
Knowledge, Skills and Abilities
- Ability to use logical reasoning for simple and complex problem solving.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Familiarity with the healthcare industry.
- Controlling operations of equipment or systems.
- Excellent organizational and prioritization skills.
- Ability to work well under pressure in a production oriented environment.
Additional Job Details (if applicable)
Physical Requirements