IT Service Technician

IT Service Technician

Labcorp is seeking an IT Service Technician to join the team full-time. This person will work with Labcorp clients. Some of the assistance will include troubleshooting equipment, installing printers, monitors, etc. A majority of time will be spent training and supporting users on a website critical to ordering labs, receiving results, ordering supplies, scheduling specimen pickups, and more. This person will be highly visible as they will be interacting with clients on a daily basis. Come join an organization that is making a difference in people's lives.

Responsibilities

• The main duty of this position is to train, troubleshoot and support the LC Link website for LC customers and IOPs- this includes professional communication by phone, e-mail and in person with clients and sales
• Maintaining equipment inventory, computerized databases, calendars, ticketing systems and training logs
• Troubleshooting PCs, laser and label printers, monitors and other computer equipment
• Helpdesk support and troubleshooting
• Ability to learn different computer systems, databases, software and programs.
• Additional IT duties, projects and assignments may be added.
• Travel to client sites
• Maintain accurate daily activity report, expense reports and mileage logs

Requirements

• Associates Degree preferred or 1-2 years of experience
• IT Certifications preferred; A+ or Network+
• Prior experience troubleshooting hardware, software, and networking issues
• Experience in the healthcare industry is a plus
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Flexibility to work overtime as needed
• Clean driving record and ability to maintain a driver's license required
• Preference given to those that live in the Newark area due to coverage area of work
• Must be willing to travel as this is a field technician position requiring daily travel to and from various locations
• Tier 1 level helpdesk experience
• Experience creating logins for websites
• Basic IT skills
• Clean driving record and ability to maintain a driver's license required

Preferences

• Preference given to those in the Chantilly area due to this being a field technician position covering that area
• Field technician experience is preferred
• Experience in a healthcare environment is preferred
• Bilingual is preferred (English & Spanish)

Education

• Associate's Degree is preferred
• A+ certification is preferred

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.