IT Manager

Job Description: IT Manager
Location: Katy, TX (On-site, HQ-based)
Employment Type: Full-Time, Permanent
About the Opportunity
We are partnering with a rapidly growing, private equity-backed distribution and services company to identify an IT Manager who will play a pivotal role in scaling the organization's technology environment. With $75-100M in revenue, 50 employees, and a strong growth trajectory through acquisitions, the business is seeking a leader who can both set strategy and dive into hands-on IT operations.
This is a unique opportunity to be the company's first formal IT leader , shaping its technology roadmap, optimizing vendor partnerships, and driving enterprise system implementations. The role reports directly to the President (with interim collaboration alongside the CFO) and offers long-term equity incentives.
Current Technology Environment

• Core systems: QuickBooks (finance), Microsoft Access DB (work orders), H2O Analytics (meter installations)
• Pending/Planned: ERP system (NetSuite, Dynamics, or Sage), HubSpot (CRM)
• Infrastructure: On-premise server, Microsoft 365/Cloud tools
• Security & Devices: Brivo door access control, office camera systems, vehicle trackers, dash cams, ~30 company handheld devices (phone allowance)
• Support Model: Managed Service Provider (MSP) for day-to-day IT support; this role will manage vendor performance and relationships

Key Responsibilities

• Operational Leadership
• Oversee daily IT operations, including infrastructure, end-user support, and system maintenance
• Manage MSP relationships, performance, and escalations
• Ensure proactive IT support, troubleshooting, and preventive maintenance

• Enterprise Systems & Applications
• Lead the selection, implementation, and adoption of ERP, CRM, WMS, and HRIS systems
• Ensure smooth change management and end-user training for new systems
• Oversee HubSpot CRM rollout and adoption within the sales team
• Governance & Cybersecurity
• Establish IT governance frameworks, processes, and documentation standards
• Develop and execute disaster recovery (DR) and business continuity (BCP) plans
• Partner with MSP and external vendors to oversee cybersecurity initiatives, including penetration testing and compliance best practices
• Strategic Impact
• Collaborate with senior leadership to align IT investments with company growth strategy
• Support M&A activity by integrating new systems and infrastructure
• Build the foundation for a scalable IT organization, with potential to add staff over time
  Qualifications
  
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • 8 years of IT operations and systems management experience, including leadership responsibilities
  • Proven experience overseeing MSPs and third-party IT vendors
  • Strong knowledge of ERP/CRM/WMS systems; successful implementation experience required
  • Familiarity with distribution/manufacturing technologies strongly preferred
  • Understanding of cybersecurity frameworks, tools, and risk management practices
  • Entrepreneurial, hands-on mindset; thrives in lean, high-growth, PE-backed environments
  • Strong communication and collaboration skills; able to influence at executive levels while being "in the weeds" when needed
  • Must be able to work full-time on-site in Katy, TX
  Compensation & Benefits
  • Base Salary: $135,000-150,000 (flexible based on experience)
  • Annual Bonus: ~10% of base salary
  • Equity Participation: Long-term performance-based incentives
  • Benefits: Comprehensive package including health, retirement, and additional perks
  Why This Role?
  • Direct exposure to executive leadership and private equity stakeholders
  • High-impact opportunity to build and formalize the IT function from the ground up
  • Hands-on leadership role in ERP/CRM/WMS selection and implementation
  • Long-term upside through equity participation and company growth
  • Culture that values collaboration, entrepreneurial drive, and a "family-like" environment

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
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Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.