Issue Assurance Officer I - Risk Management Organization

Issues Assurance Officer

The Issues Assurance Officer is responsible for reviewing issue remediation artifacts related to moderate or lower complexity issues for completeness and accuracy, driving the successful closure of issues owned or identified by the Risk Management Organization. This position examines remediation plans, validates risk reduction, and works with enterprise control testing to assess the adequacy of design and effectiveness of implemented controls. The Issues Assurance Officer will assist issue owners in integrating observations from inline assurance reviews throughout the issue lifecycle into remediation plans and timelines prior to issue closure. The Issues Assurance Officer will also support the completion of the issue closure package, outlining the artifacts and risk reduction supporting closure confirmed through assurance activities.

Essential Duties And Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Develop and design risk framework to ensure the identification, measurement and monitoring associated with business processes and activities.
2. Oversee testing, root cause analysis, control design, and examine key risk metrics to evaluate the effectiveness of established business controls.
3. Responsible for leading team performing 1LOD review and assurance of moderate and low complexity issue remediation for individual issues.
4. Advise assigned business leaders on how to manage the control environment and assist with remediation of control failures; provide recommendations on control enhancements.
5. Analyze documents and supporting artifacts against remediation scope to validate the completion and accuracy of remediation activities for individual issues.
6. Partner with issue owners and Issue Execution Officers to incorporate observations from reviews into remediation scope prior to issue due date.
7. Ensure alignment to enterprise issue management standards, audit methodology, and regulatory expectations for issue closure.
8. Support the completion of the issues closure package for rationale of issue closure including the completeness and accuracy of remediation artifacts.
9. Support Senior Issues Assurance Officer in the identification of themes in remediation to incorporate into issues execution best practices.
10. Responsible for managing and coaching a team of Assurance Specialists, inclusive of hiring, performance management and terminations.

Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in business, Finance or science/academic field, or equivalent education and related training or experience.
• 6+ years of progressive related experience in risk or audit functions leading or supporting issue remediation efforts at scale.
• 4+ years of leadership experience.
• Strong decision-making skills with strong cross-functional collaboration skills.
• Strong analytical skills for reviewing artifacts and documentation.
• High attention to detail and ability to think critically and strategically, multi-task, and drive change.
• Excellent organizational, interpersonal, communication, facilitation, and negotiation skills.
• Strong meeting management, conflict management, and executive presentation skills.
• Results-oriented and demonstrated ability to work under difficult time constraints and required delivery dates.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel, occasionally overnight.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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