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Intern - Clinical Contact Center Operations

Labcorp

Company : Labcorp

Location : Burlington, NC, 27215

Posted Date : 10 October 2025

Job Details

Labcorp 2026 Global Internship Program

At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives.

Join us in our pursuit of answers.

Exciting Internship Opportunity Intern - Clinical Contact Center Operations | Durham, NC or Burlington, NC

Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 11-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives. Internship 2026 Dates: June 1, 2026 August 14, 2026

About the Program

As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through:

  • Enterprise-wide learning experiences that introduce you to key business functions across Labcorp
  • Leadership exposure and visibility, including direct interaction with senior leaders
  • An immersive, in-person intern event June 2-4, 2026 designed to connect you with peers and deepen your understanding of our mission
  • Senior leader speaker sessions offering insights into strategy, innovation, and career growth
  • Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey
  • Connection to Labcorp's inclusive culture through engagement with our employee resource groups (ERGs) and values-driven community initiatives
  • Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey

Internship Details

  • Duration: 11 weeks, full-time
  • Dates of Internship: June 1, 2026 - August 14, 2026
  • Location: Durham, NC or Burlington, NC
  • Compensation: Paid internship; relocation assistance available for qualified candidates
  • Eligibility: Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply.

Why Labcorp?

In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery.

Apply now to launch your career and create real impact for patients worldwide. #FutureofLabcorp

About the Team

The Clinical Contact Center Operations team serves as a vital bridge between Labcorp and its patient and provider customers, ensuring timely, compassionate, and efficient clinical support across multiple channels. Our team leverages data and resource efficiencies to handle over 20,000 interactions a day with patients and providers. We are committed to enhancing patient experience and supporting clinical excellence through innovative workflows and technology-driven solutions.

Internship Assignment Summary

  • Gain hands-on experience supporting patient care through innovative technology enhancements and compassionate service
  • Collaborate across key Labcorp stakeholders with potential opportunities to enable transformation initiatives, streamline workflows, enhance employee engagement, and contribute to quality improvement initiatives
  • Engage in professional development to enhance your business acumen and professional presence
  • This opportunity is ideal for students passionate about healthcare operations, technology, customer service, and/or making a meaningful impact in clinical settings

This position is not eligible for visa sponsorship.

Education/Qualifications/Skills

  • Currently pursuing a degree in Nursing, Public Health, Health Administration, Business, STEM, or a related field
  • Are motivated self-starters with a passion for people and making a difference
  • Have strong communication skills, both written and verbal
  • Has experience delivering multiple projects in an academic or professional setting
  • Ability to work effectively with various stakeholders and internal/external colleagues
  • Embraces diverse perspectives through partnerships and teamwork

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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