Intensive Community Manager, Complex Care (RN)

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Registered Nurse works as part of the ChenMed team to provide care, monitor health conditions, administer medicine, use medical equipment, and educate patients and their families on disease process and self care. The Registered Nurse will build strong relationships with patients and guide them through their complex medical and social challenges. The Registered Nurse will work collaboratively with the physicians and other members of the Care Team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Consistently Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) 
• Assesses, plans, implements, evaluates and documents nursing care.
• Performs tests and procedures and administers medications within the scope of practice of the registered nurse.
• Monitors for adverse effects and intervene related to established organizational protocols and standings of nursing care.
• Interprets patient information and makes critical decisions about needed actions.
• Educates patient and family on plan of care and disease process.
• Promotes patient's independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.
• Documents patient care services by charting in patient and department records.
• Monitors and adjusts specialized equipment, interprets and records findings in accordance with organizational policies and standards of nursing practice.
• Provides emotional support to patients and families.
• Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Directs and supervises care delivered by other healthcare professionals (LPN, MA).
• Other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent communication and interpersonal skills.
• Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
• Ability to manage multiple processes and work effectively with other team members.
• Demonstrated record of consistently achieving clinical performance metrics. 
• Strong Critical Thinking and problem solving skills.
• Strong time management and organizational skills.
• Display constant caring and empathy.
• Ability to pay close attention to detail and to ensure accuracy of reports and data.
• Ability to work well under pressure. 
• Fluent in English.
• This position may require some travel between centers within a market to meet patient care needs.

EDUCATION AND EXPERIENCE CRITERIA:

• High school diploma or equivalent required
• Graduation from a nationally accredited school for practical or vocational nursing required
• Current, active RN license to practice in state of employment required
• Compact License preferred for states where compact license is available
• A minimum of one (1) year of work experience as an RN required
• A minimum of three (3) years’ overall clinical experience is preferred
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required within first 90 days of employment
• This position requires possession and maintenance of a current, valid driver’s license
• Experience working with geriatric patients is a plus

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