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Intake Supervisor

Direct Counsel

Company : Direct Counsel

Location : Los Angeles, CA, 90079

Posted Date : 15 September 2025

Job Type : Other

Category : Management

Occupation : Supervisor

Job Details

Direct Counsel is representing a well-known Plaintiff's Personal Injury firm in Los Angeles, CA seeking an Intake Supervisor.
Responsibilities:
  • Oversee and manage pre-litigation cases with the assistance of case managers and teams handling property damage, records, demands, negotiations, and lien negotiations.
  • Run analytics to identify case sources and develop strategies to close clients.
  • Lead all phases of pre-litigation, ensuring cases are worked up properly by case managers.
  • Gather necessary information, documents, and evidence for each case.
  • Maintain proactive communication with clients to ensure a positive experience.
  • Provide timely updates to clients regarding case progress.
  • Collaborate on case evaluation, strategy, and medical management to maximize case value and settlements.
  • Conduct regular audits of pre-litigation cases and lead meetings with team members to ensure efficient case management.
  • Ensure all team members and departments meet KPI goals.
  • Collaborate with attorneys and legal professionals to develop case strategies.
Requirements:
  • Previous experience in pre-litigation or litigation personal injury cases.
  • Ability to close cases
  • Strong work ethic and attention to detail.
  • Ability to work effectively in a team environment and train others
  • Passion for representing injured clients against insurance companies.
  • Excellent organizational and communication skills.
  • Strong written and verbal communication abilities.
  • Proven leadership skills to effectively manage and guide team members.
Compensation and Benefits:
  • Competitive salary starting at $100k+ annually, plus bonuses based on experience.
  • Free parking.
  • PPO Insurance: Medical, Dental, Vision.
  • 401(k).
  • Paid Time Off (PTO).
  • Paid holidays.

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