In-service/Fleet/Field Quality Engineer, Quality Engineering Team

Description

Prime Air is seeking an experienced engineer to oversee Prime Air Drone delivery operations by meeting regulatory, quality, and compliance requirements of Unmanned Aircraft System (UAS) also known as Drone. In this role you will be responsible for overseeing quality, safety, and regulatory compliance of drone delivery operations by meeting Part-135 and other regulatory FAA (Federal Aviation Administration) requirements to ensure successful in-service or fleet operations.

Key job responsibilities

• Work with Engineering teams (hardware & software), flight testing, fulfillment center delivery operations, Program Managers, and supply chain teams to execute in-service quality goals.

• Work closely with Flight Standards & Publications team collaborating on review and approval of Flight operations Manuals and checklists.

• Ensure compliance to drone delivery & maintenance operations by overseeing the Continuing Analysis and Surveillance System (CASS) program in accordance with 14 CFR Part 135.

• Ensure continuous monitoring and analysis of operational data for safety, quality, compliance, to report metrics in dashboard formats.

• Leverage expertise in statistical analysis to drive root cause investigation using tools like 8D, RCA, CAPA, COE, etc to resolve quality & compliance issues.

• On a daily basis, report commercial operations quality, compliance, and technical publication activity stemming from in service fleet operations especially issues impacting delivery performance and efficiency.

• Ensure compliance with safety, regulatory, and environmental standards across all operational sites.

• Conduct compliance, safety, and quality audits to ensure compliance with FAA regulations (e.g., Part 107, 135, etc).

• Interface and support FAA audits and inspectors.

• Conduct Audits, report findings, and close audit gaps/findings in a timely fashion by working with cross-functional teams.

• Report In-Service Quality team's progress in WBR, MBR, QBR forums.

A day in the life

A day in this role will look like working closely with delivery operations and engineering team reporting, and resolving quality & compliance issues. This role also involves conducting operations audits and reporting findings if any during audits. This role requires on-calls shifts and rotations supporting extending hours of delivery operations.

About the team

In-Service Quality (ISQ) team supports Drone delivery operations supporting Amazon's customer deliveries within 60 minutes. ISQ team helps ensure all the regulatory and compliance requirements from FAA, DOT, and other bodies are met in the context of aviation industry. This team also involves resolving engineering quality issues by working with cross-functional teams.

Basic Qualifications

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  4+ years of working in mechanical engineering or equivalent experience

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  Regulatory & Compliance Auditing experience especially supporting FAA requirements.

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  Pilot experience is an additional plus.

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  Engineering and statistical skills resolving technical quality issues.

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  Expert in documentation skills.

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Preferred Qualifications

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  Experience in the design of complex mechanical products and equipment at volume

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  Master's degree in electrical engineering, computer engineering, or equivalent

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  Experience working with interdisciplinary teams to execute product design from concept to production

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  Experience with the project management of technical projects

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  Metrics tracking and Dashboards building for centralized progress reporting.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.