Housekeeping Supervisor

Housekeeping Supervisor

Maggie Valley Club & Resort is hiring for a Housekeeping Supervisor! The Housekeeping Supervisor determines the best utilization of manpower through efficient scheduling and routing of housekeeping staff members.

Essential Duties:

• Organizes and prioritizes scheduling and routing of staff based on occupancy, arrivals, and departures in order to have product guest ready at established check-in time.
• Maintains log of room entry key cards, pagers, and radios.
• Maintains payroll and productivity reports to monitor labor expense. Reviews two-week payroll report.
• Communicates with associates via radio to facilitate changes/modifications in work assignment and fulfill guest needs
• Inputs unit readiness status in the lodging system and communicate with the front desk to update on status, and special requests.
• Coordinates activities with outside vendors such as firewood delivery, snow removal, carpet cleaning, and pest control service.
• Coordinates with Banquet and Set Up departments the placement and removal of equipment in units.
• Performs various clerical duties such as report distribution, filing, run nightly backup report, completion of various forms, distribution of paychecks, etc.
• Works with Laundry department on identifying linen needs.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• Certificate from college, technical school or accredited facility; or three to six months related experience and/or training; or equivalent combination and experience.

Physical Demands:

• Occasionally sits, uses hands, reaches with arms or hands, climbs, balances, stoops, kneels, craws or crouches.
• Regularly walks, talks or hears.
• Frequently stands and lifts up to 50 pounds.
• Occasionally lifts up to 100 pounds.

Environment/Noise:

• Occasionally works in wet or humid conditions (non-weather), may work near moving mechanical parts or come into contact with toxic or caustic chemicals.
• Noise level is moderate.

Certificates/Licenses:

• Valid Driver's License

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job. Knowledge of Microsoft Office applications.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.