Housekeeping Manager

Housekeeping Manager

Sheraton Imperial Hotel RTP is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence.

Key Responsibilities: Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences Oversee scheduling, staffing, and performance management for the department Implement and maintain cleaning procedures, safety standards, and quality control measures Coach and hold team members accountable while supporting their professional development Monitor inventory, manage departmental supplies, and maintain operational efficiency Ensure compliance with property policies, brand standards, and regulatory requirements

Qualifications: Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor Strong attention to detail and commitment to quality Excellent communication skills and ability to interact professionally with guests, managers, and team members Proven ability to lead a team, drive results, and foster engagement Professionalism, integrity, and pride in your work

Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: Medical, dental, vision, life, and disability insurance 401(k) with company match Tuition assistance Discounted hotel stays Extensive training and career development opportunities

Our culture is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. At Concord, you can enjoy a workplace where you are valued, supported, and encouraged to grow.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord! We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."