Host/Hostess Winstar World Casino & Resort

Host/Hostess

The Host/Hostess position provides exceptional guest service while working collectively and cooperatively in the Premium Service Department specifically in the Restaurant environment.

Essential Functions:

• Greet and seat guests in a timely, efficient and professional manner.
• Exhibit professional and courteous behavior at all times.
• Present a neat and tidy appearance while adhering to uniform standards.
• Communicate effectively with guests, all levels of management and co-workers.
• Maintain the proper care of equipment and food & beverage items.
• Provide our guests with personal service and attention to detail that will exceed their expectations.
• Work as a team with fellow associates and other service departments within casino.
• Must have extensive knowledge of food and beverage menu, specials and services offered.
• Set up and maintain a clean, neat and safe work area.
• Fulfill the assigned opening and closing duties.
• Must be knowledgeable of other food, beverage and retail outlets within the casino.

Qualifications:

• Must have two (2) to three (3) years working in a fast paced bar, high-end club, or restaurant.
• High school diploma or equivalent. Some college preferred.
• All applicants must be at least 18 years of age.
• Ability to interact with co-workers to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multi task in a fast paced, team orientated setting.
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.