Homes of Hope Permanent Housing Case Manager

The Salvation Army Midland Division Family Haven Shelter is looking for a Homes of Hope Permanent Housing Case Manager to provide social services to homeless families.

This is a full-time, 40 hours per week, $44,000.00 per year.

10740Page Ave, Saint Louis, Missouri

Essential Functions

• Conduct timely intake of Permanent Housing Program applicants to ensure relocation from emergency shelter or Transitional Housing to the Permanent Housing Program and to maintain case load according to Permanent Housing Program policies and procedures.
• Provide Permanent Housing Program clients with planned case management services to resolve problems and to maximize clients' adjustment and functioning.
• Connect Permanent Housing Program clients with neighborhood resources to facilitate integration into the community and positive neighbor relations permanent housing placements.
• Provide Permanent Housing Program clients with after care services to monitor outcomes and sustain housing placements.
• Maintain client and program records.
• Assess applicants at emergency shelters or Transitional Housing, process application documents, and secure application decisions either collaboratively through the Screening Team at Family Haven- A Community In Partnership or the St. Louis County Housing Coordination Board.
• Develop case plans from assessment that guide clients' participation in Permanent Housing Program to achieve individual and program goals. Implement and revise case plans according to program policies and procedures.
• Deliver services in Permanent Housing Program apartments and office according to case plans and program policies and procedures.
• Network with community services to add and monitor client services according to case plans and program policies and procedures.
• Enter client and service data in computerized database, collect records in case files, and generate information for the organization according to Permanent Housing Program policies and procedures.
• Perform on-call duties after office hours, as necessary.
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes, but is not limited to, such actions as: resolution of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers and supervisors.

Qualifications

Bachelor's degree in human services field with one-year related work experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Must be a team player, a self-starter, and perform well with minimum supervision. Commitment to carry out The Salvation Army's mission is essential. Knowledge of The Salvation Army and government, state and community resources are helpful. Must have working knowledge of computers. Must have reliable transportation, a valid drivers' license, and pass TSA MVR check.