Home Medical Equipment Delivery Driver Lead (Full Time) - Edmonton, AB

At Medigas, the healthcare division of Linde Canada, Inc., you'll join talented and diverse people throughout Canada, all working hard to make a difference in our client's lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees' contributions are valuable to our company, our clients, our communities and our shareholders.

Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.

For more information about the company and its products and services, please visit www.linde.com

At Medigas, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world's leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Home Medical Equipment Delivery Driver Lead (Full Time) - Edmonton, AB

Our Homecare team has an opportunity for a highly organized, customer focused individual to act as a Home Medical Equipment Delivery Lead. This role will be responsible for:

• Providing and modelling excellence in customer service and problem solving to meet the needs of our clients while aligning with company values and guidelines.
• Strong leadership skills and the ability to guide and support staff to ensure tasks are completed effectively, while addressing issues or concerns with confidence when needed.
• Collaborate with customer service to ensure seamless operations and effective communication.
• Must be capable of addressing customer complaints and providing effective resolutions while aligning with company values and guidelines.
• Responsible for training both new and existing Home Medical Drivers, identifying areas for improvement, and providing guidance and support to address deficiencies effectively.
• Proficient in accurately recording and managing data to maintain reports and key performance indicators (KPIs) for effective operational tracking.
• Responsible for dispatching , creating schedules, and coordinating on-call rotations to maintain smooth operations.
• Serving as a versatile back-up driver as needed, including coverage for sick days, vacations, and other absences.
• Available to act as a backup contact for after-hours emergency calls and provide driver support when needed.
• Actively participate and contribute to all aspects of daily operations.
• Product inventory and adjustment, including equipment warranty, cleaning, repairs, as well as general housekeeping.
• Ensure all aspects of safety are prioritized and adhered to within the Home Care Service role, fostering a culture of safety and compliance.
• Ability to multitask and prioritize in a fast-paced environment.
• Must be self-motivated, able to work independently, and make decisions confidently.
• Detail-oriented and organized to ensure compliance with regulatory requirements.
• Occasional overnight travel may be required for training purposes.

Qualifications:

• 3 years valid drivers' license and driving experience in a box truck or larger
• High school graduate or equivalent experience
• Excellent safety record
• Dispatch knowledge and inventory control is an asset
• 2 years' experience in a leadership role an asset
• Proficiency in computer skills, including OneNote, OneDrive, Excel spreadsheets, phone applications, Geotab and Green mile routing software, is considered an asset.
• Experience with Transportation of Dangerous Goods (TDG) regulations is an asset
• Experience with Hours of Service (HOS) compliance is an asset

Physical and Sensory Demands:

• Ability to exert maximum muscle force to lift, push, pull, or carry objects up to 75 pounds
• Ability to use hands and arms in handling, installing, positioning, and moving materials, and manipulating parts and tools repetitively
• Performing physical tasks that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials up to 75 pounds
• Ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time to complete specific maintenance tasks.
• Ability to complete tasks in restricted spaces or awkward positions
• Ability to spend long periods of time sitting or standing.
• Capable of performing duties effectively in various weather conditions.
• Proof of full vaccination against the COVID-19 virus is required for this role. Fully vaccinated means having received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by the World Health Organization (WHO) (e.g. two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series), and having received the final dose of the COVID-19 vaccine at least 14 days prior.

Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, driver's license and abstract review, and may also include reference checks, and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.