Healthcare Marketing & Operations Manager

REQUIRED SKILLS AND EXPERIENCE

- Bachelor's degree in healthcare administration or related field.

- Minimum 5 years of experience in healthcare management roles.

- Proven track record in managing clinical operations and administrative functions in a healthcare setting.

- Understanding of medical billing, revenue cycle management, and claims processing.

- Excellent analytical and problem-solving skills, particularly in financial management and data analysis.

- Familiarity with HIPAA compliance and other relevant healthcare regulations.

- Proficiency in healthcare management software and MS Office Suite.

- Tech Savvy and willingness to drive marketing strategies within the company.

NICE TO HAVE SKILLS AND EXPERIENCE

- Experience within Pediatrics.

- Exposure to pulmonology, allergy, or immunology practices.

JOB DESCRIPTION

Insight Global is seeking a dynamic and strategic Healthcare Marketing & Operations Manager to support a rapidly growing medical practice in Long Beach, CA. The practice encompasses four outpatient specialty centers and a hospital-based program affiliated with MemorialCare Miller Children's Hospital. This role is pivotal in driving operational excellence, enhancing patient care delivery, and spearheading marketing initiatives that fuel practice growth. The ideal candidate will be both operationally savvy and creatively driven, with a passion for healthcare innovation and community engagement.

Key Responsibilities:

- Oversee day-to-day clinical and administrative operations across multiple sites.

- Streamline workflows and processes to improve efficiency and patient experience.

- Oversee provider credentialing and re-credentialing for hospital privileges, insurance contracts, and regulatory requirements.

- Collaborate with financial teams on budgeting, forecasting, and expense management.

- Manage a small team: 3 front-line staff, a Lead Medical Assistant, and a Medical Receptionist.

Marketing & Outreach:

- Lead community outreach efforts to build strong relationships with referring physicians and local partners.

- Develop and execute brand-building initiatives, including educational events such as “lunch and learns.”

- Collaborate with the social media intern to enhance online visibility and engagement.

- Identify and leverage new marketing channels to promote services and increase patient volume.

Compensation: $45/hr to $50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.