JobsUSAGFC Executive - Customer Risk Assessment & List Management Lead
Company : Disability Solutions
Location : Charlotte, NC, 28245
Posted Date : 15 September 2025
Job Details
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Global Financial Crimes ("GFC") Executive is responsible for managing risks associated with financial crimes, and ensuring compliance with laws, rules and regulations relating to money laundering, economic sanctions, anti-bribery and corruption, and fraud. The GFC Executive provides advisement and oversight to leaders within Global Risk Management, Compliance and Operational Risk ("C&OR") Officers of the Front Line Units ("FLU"), and to the FLU leaders, of front line units and Control Functions ("CF") directly. The GFC Executive must leverage expertise, judgment, and influence to constructively challenge FLU and CF leaders to support the Compliance and Operational Risk Management Program objectives, balancing business strategy with appropriate controls. This leader is responsible for directing a team of subject matter experts who as part of the second line of defense, ensure that the company is managing risk according to Bank of America's Risk framework, Global Financial Crimes Program and Policies and Global Compliance and Operational Risk program.
GFC Executive I Role Responsibilities:
- Direct and oversee the identification, mitigation, and reporting of risks related to financial crimes; the risks of non-compliance with laws, rules, and regulations related to financial crimes; and the operational risks associated with people, processes, systems, and external events related to financial crimes.
- Direct and oversee the identification, aggregation, reporting, remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes processes.
- Escalate and debate financial crimes risks through the appropriate governance routines, including management/board level committees.
- Direct and oversee the monitoring of the external environment for regulatory change and provide updates to policies, processes, procedures, and internal controls.
- Direct and oversee the development and maintenance of a global coverage plan that defines the scope and risk-based focus of Global Financial Crimes risk management activities.
- Provide oversight for daily operations of the Global Financial Crimes Customer Risk Assessment (CRA) and List Management processes and technology.
- Coordinate with FLU partners on CRA/Risk Rating outcomes and List Management processing.
- Coordinates with Enterprise Risk Analytics; Model Risk Management; and Financial Crimes Technology on the development, enhancement and maintenance of target state CRA model and tool.
- Provide subject matter expertise and oversight in FLU processes related to CRA and List Management.
- Provide subject matter expertise and oversight in the metrics and reporting to support CRA and List Management.
- Direct oversight of the project management of the CRA remediation efforts.
- 10+ years of experience in financial services industry or experience in a related field.
- Critical thinker with expertise in leveraging data to optimize decision-making.
- Expertise in risk modeling, compliance, risk management and/or regulatory issues.
- Track record of engaging and influencing senior executives.
- Demonstrated ability to overcome obstacles and resistance to drive change.
- Effectively package and communicate complex content and information.
- Systems-thinking and process thinking ability / Operational Excellence mindset.
- Intellectual curiosity; seeks and leverages data effectively.
- Organizational skills and attention to detail.
- Strong written and verbal communication skills; ability to interact with validation partners (audit, MRM, and Regulators)
- Change Management
- Decision Making
- External Resource Management
- Regulatory Compliance
- Strategy Planning and Development
- Issue Management
- Policies, Procedures, and Guidelines Management
- Risk Management
- Talent Development
- Written Communications
- Coaching
- Fraud Management
- Inclusive Leadership
- Investigation Management
- Risk Identification & Assessment
- Issues Management & Resolution
- Line of Business (LoB) Products, Services & Acumen
- Financial Crimes Risk Programs
- Credible Challenge
- Regulatory Knowledge
- High Risk Activities & Typologies
- Data Analysis, Interpretation & Decisioning
- Risk Control & Mitigation
- Financial Crimes Compliance Risk Principles
- Demonstrates Sound Decision Making
- Manages Risk
- Drives customer-focused results
- Leads with process discipline and operational excellence
- Optimizes talent potential
- Communicates and influences impactfully
- Leads with an enterprise mindset and values
- Creates and drives strategy
- Demonstrates intellectual capacity and learning agility
- Manages and scales capacity
1st shift (United States of America)
Hours Per Week:
40
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