General Manager - Store - Mr. Mikes

Job Description

The General Store Manager (GM) is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US.

We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future.

The Types of “Energy” You Bring

• You are comfortable working in both an individual and team environment.
• You have superior relationship building skills and can establish a connection with guests and associates.
• You lead by example and demonstrate the importance of a guest first mentality.
• You are detail oriented and have excellent organizational skills.
• You display the ability to direct others and prioritize tasks.
• You are a proven self-starter with demonstrated ability to make decisions.
• You analyze trends and apply a system thinking approach to complex issues.
• You handle multiple projects simultaneously and independently.

“Gauges” of Responsibility

• Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
• Responsible for guest and associate satisfaction, exceeding brand standards and managing the store’s profitability.
• Select, develop, and effectively lead a highly engaged team.
• Cultivate a positive shopping experience for all guests.
• Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business.
• Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
• Conduct all aspects of management training.
• Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team.
• Value store associates through celebration and recognition.
• Support the development of associates and store management team through appropriate talent management processes.
• Provide overall direction and support for the team and monitor and assess individual work in accordance with high standards of excellence.
• Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency.
• Adhere to work designs and implement improvement actions across the store.
• Report and document all guest and associate incidents in the appropriate time frame.
• Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change.
• Accountable to meet or exceed key performance metric targets/projections.
• Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability.
• Monitors shift cash handling and inventory.
• Manage financial plans for the store by reviewing and interpreting financial reports and taking appropriate action as required to achieve goals.
• Analyze income statements and utilize reports to ensure store’s profitability.
• Build relationships with community partners to connect the store with its community.
• Other duties as assigned.

“Fuel” for You

• Coins! We offer competitive salaries and opportunities for growth.
• Health + Wellness- Medical, Dental, Visions and Life Insurance.
• The Road Ahead– We offer 401k and a match component!
• Professional Development- We provide tuition reimbursement.
• Give Back! We believe in community support.

The GPS of our Interview Process

• First thing first, if you’re interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager.
• We conduct in-person and virtual interviews.

Qualifications

• Must be available to work flexible hours that may include day, nights, weekends and/or holidays.
• Leadership experience in a fast-paced retail, food service or fuel environment preferred.
• Experience selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and managing expenses.
• Experience coaching and developing team members through proper leadership skills.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb ladder/stairs and lift up to 25 lbs. during a shift.
• Must have reliable transportation and valid driver's license.
• Applicants must be at least 18 years old.
• 1-2 years supervisory experience.

Education

• High School Diploma or Equivalent.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.