General Manager-Store

Overview

General Store Manager - Alltown Fresh is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We\'re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We\'re looking for passionate people with great ideas to contribute to our company\'s future. If you\'re motivated by what\'s next, Global Partners can provide you the opportunities to push your career to the next level.

Responsibilities

• Manage the ongoing day-to-day operations of the store in accordance with Company policies and procedures; provide direct supervision of staff; maximize store profits and ensure a high level of customer service and store appearance.
• Lead and develop a high performing team; plan and delegate tasks; monitor performance and coach associates to meet brand standards.
• Elevate guest and associate satisfaction; respond to customer complaints or inquiries; solicit feedback and develop plans to meet or exceed customer expectations.
• Staffing and recruiting: identify hiring needs, supervise interviewing, and collaborate with the store management team to select and hire candidates.
• Resource allocation and scheduling: prioritize work, manage time, and schedule labor hours to cover guest and business demands.
• Training: ensure associates are trained to perform their jobs safely, effectively, and to provide great customer service; oversee training and proficiency across the team.
• Foster an inclusive store atmosphere; promote a productive, engaged team environment and recognize accomplishments.
• Support development of associates and store management teams through performance management, development plans, and coaching; participate in hiring decisions as appropriate.
• Ensure safety, service, and operational efficiency by adhering to policies and procedures; manage safety programs and document incidents; comply with all laws and company policies.
• Lead change initiatives; champion programs; educate associates on the reason for change and ensure programs are executed and sustained.
• Achieve financial targets: monitor profitability, analyze financial reports, interpret statements, and act to achieve goals; manage inventory, costs, waste, and cash handling; use audits to identify and resolve issues.
• Build relationships with community partners to connect the store with its community and leverage organizational resources.

Qualifications

• Must be available to work flexible hours, including day, night, weekends, and/or holidays.
• Leadership experience in fast-paced retail, food service, or fuel environment preferred.
• Experience selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and managing expenses.
• Experience coaching and developing team members through proper leadership skills.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb ladders/stairs, and lift to 25 lbs during a shift.
• Must have reliable transportation and valid driver\'s license.
• Applicants must be at least 18 years old.
• 1-2 years of supervisory experience.
• Education: High School Diploma or Equivalent.

Compensation and Benefits

• Starting Salary: $55,000
• Coins! We offer competitive salaries and opportunities for growth. Training for growth and job development.
• Health + Wellness: Medical, Dental, Vision, and Life Insurance; additional wellness support.
• The Road Ahead: 401k with company match.
• Professional Development: Tuition reimbursement after 6 months of service.
• Give Back: Paid volunteer time off to support a chosen organization.

Interview Process

• Apply to indicate interest in the role.
• Hiring manager reviews resumes; a recruiter or manager may contact you if qualified.
• In-person and virtual interviews will be conducted.

Education

• High School Diploma or Equivalent.

Equal Opportunity Employer statement and accommodation information are provided in the original posting.