General Manager II Store 6715 Austin TX

Overview

General Manager II Store 6715 Austin TX – Advance Auto Parts

The role is a leadership position responsible for achieving financial metrics, maintaining service standards, and growing the business while inspiring the team and helping Customers succeed.

What is a General Manager? A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. This is a professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and the ability to identify, troubleshoot and assist with DIY projects. The GM develops and maintains Professional Customer relationships and program growth and is accountable for achieving financial metrics and maintaining service and appearance standards. The position is exempt and requires a minimum of 50-55 hours per week (excluding meal breaks). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands.

Primary Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships and sales, including holding the team accountable to Customer action plans
• Recruitment, hiring, development, performance management, coaching, scheduling and engagement of store Team Members
• Ensure execution of inventory and operational standards
• Coach Team Members to deliver on Customer expectations (DIY and Professional)
• Manage on-duty responsibilities (coaching, floor/phone management, task assignment, safety, opening/closing duties)
• Lead change management
• Foster diversity and a respectful environment for Customers and Team Members

Secondary Responsibilities

• Provide DIY services including battery installation and testing, wiper installation, etc.
• Assist District/Region in other functions upon request

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Ability to become ASE P2 certified or ASE ready equivalent
• Ability to execute and train on project and product quality recommendations
• Advanced parts lookup and sourcing
• Ability to source from multiple channels including special orders
• Ability to implement and train all store operational processes and procedures, and testing/diagnostic equipment for DIY services
• Ability to implement and train inventory systems and store equipment
• Ability to implement and train POS and Parts lookup systems
• Ability to review and analyze P&L statements
• Ability to recruit, select, hire and develop quality Team Members
• Ability to build and grow relationships with Professional Customers

Essential Job Skills Necessary for Success

• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build relationships with Customers, peers and management
• Proficiency in Microsoft Word, Excel (PowerPoint preferred)
• Ability to calculate figures such as discounts, percentages, sales increases, and gross profit percent
• Ability to review and analyze business reports (P&L)
• Hold others accountable, inspect work quality and provide constructive feedback
• Ability to work days, evenings and weekends as needed
• 2-3 years of experience managing a team of 10-20 in a fast-paced retail environment
• Successful experience managing profitability and business acumen

Education

• High school diploma or GED; Bachelor’s degree in business or related area preferred

Certificates, Licenses, Registrations

• Must have a valid driver’s license
• ASE certification preferred, but not required

Physical Demands

The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly be walking or standing, and must be able to talk and hear. Must be able to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment is usually indoors but may occasionally be outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. Occasional exposure to moving mechanical parts, high places, chemicals, risk of electrical shock, and vibration. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

Compensation and Benefits

Base salary will likely be between $53,000 and $69,000 plus Bonus. Actual salary will be determined by the hiring manager later in the process and is based on experience and qualifications.

Bonus

• Metric 1: 6% commission on every gross margin dollar, paid every 4 weeks
• Metric 2: 0.45% commission of every controllable profit dollar, paid quarterly

Benefits

• 1st Day: 401k with company match (fully vested, up to 4%)
• After 30 days: Medical, Dental, Vision, 401k, PTO, Life, STD/LTD, pet insurance, EAP

GM II

The GM II role requires a minimum 52–55-hour work week, with 1 weekend off per month. A GM II store will have a Retail Price Plan (RPP) and Customer Pricing Plan (CPP) and 3 key-holders with 7-15 Team Members. Stores receive 2-5 truckloads of freight from a DC weekly. The GM develops and maintains Professional Customer relationships and program growth while upholding company policy, procedures, and training, and holding the team accountable to standards.

Privacy

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We are an Equal Opportunity Employer and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

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