General Manager 3 - Environmental Services / Custodial

Sodexo is seeking General Manager of Environmental Services for SSM Health, St. Clare Hospital, Baraboo. 

SSM Health St. Clare Baraboo is a rural critical access hospital in Central WI.  The General Manager (GM) will oversee Support Service Departments for the hospital with a strong emphasis on Environmental Services Operations.  The GM is supported by a Food Operations Manager, an EVS Manager and frontline supervisors.  Emphasis on client relations, strong interdepartmental relationship building and communication skills are important to the role.  This Hospital has full-service inpatient, OB, Surgical/OR services and 2-hour Emergency Department.  Average daily census is 25 inpatients.  Knowledge of hospitality services as it pertains to food service and housekeeping operations. 

• provide exceptional client service mentality and executive presence;
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
• effectively manage the Unit Operating System; and
• support a diverse and inclusive workforce.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• experience leading, developing and motivating a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
• expertise in building and maintaining strong customer / client relationships;
• strong leadership skills, working independently to drive program compliance and reach project target dates of completion;
• 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
• ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
• experience effectively managing projects within agreed upon timelines;
• proficiency with computers and other technology;
• experience with vendor and contract management, as well as union and contract negotiations; and 
• strong financial acumen and budget management experience

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years