GEL (Guest Experience Lead)

Gel (Guest Experience Lead)

J. Smith Enterprises is seeking energetic, customer-obsessed Guest Services Ambassadors eager to ensure we deliver stellar service. GEL's are the hospitality leaders in the restaurant, ensuring service areas are consistently sanitized while setting the stage for helping our guests feel welcomed, cared for, and valued at all times. The ideal candidate will possess a servant's heart and will enjoy engaging families and kids during school nights and family fun days.

We're seeking:

Energetic and helpful people who thrive on engaging customers in genuine dialogue and service.

People who take pleasure in working at the fast pace peak shifts and events demand.

People interested in satisfying careers with competitive benefits and the opportunity to grow.

People like you. If you're interestedand we sure hope you are.

Let's talk

Guest Services Leaders get to:

Connect with the guest

• Always seeking friendly and personable opportunities to understand and respond to your guest's expectations and feelings while fostering a warm and inviting environment.
• Maintain a neat and clean environment, and professional appearance, and be knowledgeable about menu options.

Be authentic

• Be yourself engaging guests by being energetic, enthusiastic, and friendly.
• Smile and have fun! It's contagious.

Put guests first

• Make the guest your priority with confidence and empowerment to resolve any guest concern.
• Greet guests and look for cues on their feelings and seize the opportunity to create feel-good moments.
• Assist in order taking and provide table service

Support delivery

• Monitor that orders are accurate, our food is high quality, delicious, and delivered fast.
• All you'll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits, and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at a corporate-owned and operated McDonald's restaurant.

Additional info:

Along with competitive pay, J. Smith McDonald's employees are eligible for incredible benefits including:

Service awards with lots of cash and performance incentives

Generous meal discount

Tuition assistance through Archways to Opportunity

A job as a Guest Experience Leader at a McDonald's restaurant gives you the chance to grow your skills and meet great people while earning some outstanding benefits opportunities along the way. Those can include:

Competitive pay

Education through Archways to Opportunity including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language

Generous meal discounts

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform several different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchise is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchise-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.