Full-Time Intake Worker

Company : The Salvation Army
Location : Waukesha, WI, 53188
Posted Date : 2 October 2025
Job Details
Whether it's helping cure hunger, providing emergency housing, or overcoming poverty, The Waukesha Salvation Army does it all! Help make a difference by serving those in need and apply today!
This is a full-time, 40hours/week position with the following schedule:
- Monday - Friday 7:00am-3:00pm
The Salvation Army Waukesha Men's Emergency Shelter Lodge is open 24 hours and 7 days a week. Candidate must be willing to periodically work holidays at double-time pay. Candidate may be periodically asked if they would like to pick up a weekend shift, a 2nd shift, or a 3rd shift as well.
The Intake Worker I provides support to the Intake Worker II by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.
About the role:
- Conducts intake interviews of incoming residents into shelter
- Assigns a proper room and distributes needed bedding and personal items
- Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed
- Maintains an awareness of client needs
- Answers telephone calls, taking messages when appropriate
- Cleans shelter areas as necessary
- Prepares snacks for shelter residents
- Oversees lunch and dinner preparations in dining room
- Reviews log book and updates entries as needed
- Performs room inspections
- Distributes medications as needed
- Supervises volunteers and community service workers, when assigned.
Education: High school diploma or equivalent
Certifications: N/A
Experience: Experience working with the homeless population desirable
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
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