Front Store Strategy and Transformation Director

Lead Director Of Strategy & Transformation

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health has a powerful purpose "Bringing our heart to every moment of your health." To enable this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling better health outcomes. In the Merchandising Organization, we support our company's purpose and our Pharmacy and Consumer Wellness vision to be America's most trusted health, wellness and pharmacy care partner, delivering differentiated omnichannel experiences and meeting consumers where they are.

The CVS Front Store Strategy & Transformation Team is responsible for the development and execution of the CVS merchandising growth strategy in alignment with the broader enterprise. This team sits at the heart of the Front Store, connecting the dots between cross-functional teams to bring one holistic vision to life. The Lead Director of Strategy & Transformation will play an instrumental role, responsible for the implementation and ongoing management of multiple highly visible projects. You will own the development of essential processes to ensure cross-functional connectivity, establish accountability, and accomplish organizational goals.

Key responsibilities will include creation and oversight of a holistic merchandising strategy in partnership with the Executive Director of Strategy & Transformation. This includes quantitative and qualitative research and analysis to define white space opportunities, executive story telling to help Senior Leaders understand and connect with the strategy, leading the team charged with the creation of timing and prioritization of pilots and chain rollouts of new initiatives, developing the communication and change management strategies, and regular collaboration with cross-functional enterprise to deliver excellence in rolling out new programs requiring support across multiple stakeholders. Additionally, the Director will be responsible for contributing to routine working teams, Steer Cos, and initiatives that cross business units to find synergies in how we work and reduce friction for our store teams. The ideal candidate is equally excited about building a best-in-class retail strategy as they are about building the relations, tools and governance structure that are essential to strategic success.

Required Qualifications

• 10+ years' experience leading cross-functional teams and initiatives with a high degree of complexity
• 10+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions
• 10+ years influencing with and without authority
• 10+ years leveraging data to support strategic plans and return on investment

Preferred Qualifications

• 10+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc.
• 10+ years' experience engaging and inspiring a cross-functional team to reach optimal business outcomes together

Education

• Bachelors degree, or equivalent experience

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.