Front Office Assistant Palm CoastPalm Coast, FL

Office Assistant/Billing Specialist

At AdventHealth Medical Group, you can be part of a team of driven professionals providing compassionate care to the communities across nine US states. With a coalition of over 2000 physicians, we are ready to serve a wide variety of needs and communities. Through innovation, quality patient care and physician leadership, our focus is on adapting to the changing landscape of health care while remaining dedicated to improving the health and wellness of the people and communities we serve.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The Office Assistant/Billing Specialist represents the practice in the coordination of all patient/physician/therapy/nursing encounters, ensuring appropriate utilization of time and patients needs are met. This position is also responsible for accurate entry of patient information, financial information, codes and charges for services rendered on a daily basis. In addition, the Office Assistant Billing Specialist is responsible for specialized billing not handled by the Centralized Billing Office.

Principal Job Duties and Responsibilities:

• Has primary responsibility for answering the telephone in a prompt and courteous manner, following established policies and procedures
• Identifies her/himself and the practice
• Properly triages telephone calls in accordance with policy
• Schedules, cancels, reschedules, etc., appointments as requested
• Is responsible for check-in of patients
• Confirms, adds, deletes, or makes any changes patients insurance and/or personal information in Athena to ensure accurate billing.
• Obtains patient signatures on required forms, i.e., Consent for Treatment, as appropriate
• Notifies clinical staff that patient has arrived for appointment

Qualifications:

Education and Experience Required:

• High School Diploma

Education and Experience Preferred:

• Two years' experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Physician Services

Organization: AdventHealth Medical Group East FL

Schedule: Full-time

Shift: 1 - Day

Req ID: 25034113

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.