Front of House Manager

Front of House Manager

$18 - 20 per hour

A Front of House Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. They are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. A Front of House Manager's two main areas of focus are overseeing the completion of daily and weekly tasks so that the restaurant runs effectively, and coaching/developing team members. Front of House Managers lead by example first and set the tone that others will follow.

Front of House Manager Responsibilities:

• Lead/oversee daily operations of assigned shift
• Troubleshoot staffing for the shift.
• Hold team accountable to the handbook and culture standards.
• Document policy violations
• Own conversations/meeting with team members and leaders
• Oversees taste, speed of service, order accuracy for the daypart.
• Maintain proper money handling procedures.
• Ensure a balanced safe before leaving, investigate any variance in the drawers or safe.

Qualifications and Requirements:

• Ability to work in a team environment with shared ownership and responsibility
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• The ability to speak Spanish or another language in addition to English is not required but is preferred.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.