Front Desk Coordinator

Front Desk Coordinator

As a Front Desk Coordinator, you will be responsible for managing front desk operations and ensuring a seamless experience for all visitors. You will greet visitors, manage visitor clearance, and handle phone call routing. Additionally, you will provide support in maintaining security and order within the facility.

Responsibilities

Greet visitors, investigate visitor clearance, issue temporary badges to cleared visitors, and maintain the visitor log.

Route participant issues to the appropriate department and promptly refer complaints to the A&G department.

Ensure employees are wearing their ID badges upon entry.

Answer and correctly route phone calls and respond to basic inquiries.

Send phone call messages via email to staff.

Receive, distribute, and send mail including packages.

Page staff when needed at the front desk and make overhead paging emergency announcements.

Conduct periodic tours of the grounds to examine and secure possible points of entrance.

Monitor security cameras.

Maintain order and safety of personnel during emergencies.

Ensure proper usage of parking for sites with their own parking facility.

Cover lunch breaks of the Transportation Coordinator and backup with basic calls as needed.

Support other sites within the same region as needed.

Perform other duties as assigned.

Essential Skills

Proficiency in customer service and healthcare.

Experience in patient check-in and front desk management.

Fluency in Bengali.

Ability to manage the receptionist role at the entrance and coordinate security responsibilities.

Completion of a Typing Test with 40-45 wpm and over 90% accuracy.

Additional Skills & Qualifications

High school diploma or GED.

Preferred experience as a receptionist or security guard.

Work Environment

The role is full-time, scheduled Monday through Friday from 8:00 am to 5:00 pm, with a 1-hour lunch break. The position is based in a professional environment with responsibilities that include monitoring and ensuring security within the facility.

Job Type & Location

This is a Contract position based out of Flushing, New York.

Pay and Benefits

The pay range for this position is $19.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Flushing,NY.

Application Deadline

This position is anticipated to close on Sep 1, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.