Food Operations Manager 3

Let your passion for people be the driver of your success at Sodexo!

Sodexo’s Campus Segment is seeking an experienced and dynamic Food Operations Manager 3 for SUNY Plattsburgh in Plattsburgh, NY. This is an exciting opportunity for a hands-on professional who thrives in a fast-paced, customer-focused university dining environment.

The ideal candidate will have a strong background in retail food operations, team development, and client relations, along with proven success in achieving operational and financial goals.

• Oversee daily food and retail operations to ensure excellence in quality, service, and presentation.

• Train, develop, and lead a large management and hourly team (union environment experience a plus).

• Manage purchasing, food and labor costs, and budget performance to meet or exceed financial targets.

• Uphold Sodexo’s food and physical safety programs and compliance standards.

• Foster strong client relationships through clear communication, responsiveness, and partnership.

• Champion service excellence, promoting a positive and engaging customer experience across all dining locations.

• Collaborate with leadership to develop and execute strategic plans that align with both client and company goals.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Proven success managing college/university retail dining or similar high-volume operations.

• Strong leadership skills with the ability to coach, train, and inspire diverse teams.

• Solid understanding of financial management, including purchasing, budgets, and cost control.

• Experience implementing food safety, sanitation, and service quality standards.

• Excellent communication and client relations skills.

• A passion for hospitality, food, and people—with a focus on creating a positive culture that drives results.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.