Food & Beverage Coordinator - Mountain Shadows

F&B Coordinator

The F&B Coordinator will collaborate in close conjunction with the F&B Manager in all aspects of F&B operations. To assist with in the F&B department to ensure smooth operation of the department with guest satisfaction as the first priority. Responsibilities will include administrative duties involving the composition of menus, documents and spreadsheets, restaurant reservations as well as assisting hands-on in the operations. Sales and creation of in-house events and all communication to the hotel regarding any event in an outlet.

Responsibilities include:

• Responsible for coordinating and overseeing restaurant reservations for large groups. Will record messages, set-up reservation books, email menus to clients and administer Tock platform.
• Will work with Restaurant Manager to ensure adequate phone coverage during prescribed hours, taking reservations and transferring phones when necessary.
• Responsible for meeting with outlet managers daily and communicating to all areas of the Hotel including Opera and the Daily Report for all events and large group dining. All large parties and VIPS via email to front desk, Valet, Excom and any additional groups as needed.
• Creatively designs and composes daily and special event menus. Responsible for coordinating, the restaurant, room service, pool bar and cabanas with the F&B Manager.
• Orders paper and office supplies to achieve this task, ensures adequate supply is on hand.
• Creates and maintains filing systems and forms in order to operate department efficiently, (training manuals, special events, uniform issue etc.) Must be proficient with the point-of-sale system and enter new menus and prices on a monthly basis.
• Must update F&B Comp packet missing check list as required.
• Files and distributes banquet event orders, attends weekly Resume meetings and compiles minutes. Emails minutes to Outlet Leaders
• Coordinates and communicates all requests for group dining in all outlets. Builds REOs in a timely fashion and ensures all billing information details for each REO. Ensures all REOs are approved and signed by each guests as required.
• Assembles weekly REO packet and conducts weekly REO meeting for Outlet leaders. Reviews REOs with outlet leaders for complete understanding. Distributes REOs via email and by hand if need be, to ensure staff is aware.
• Updates F&B Office Whiteboard with weekly events
• Fills in wherever necessary to ensure smooth operations with a focus on guest satisfaction which may include assisting with Host(ess) duties
• Perform any other duties as assigned by the Food & Beverage Manager.
• Must track and code all F&B invoices and keep a running tally of expenses to ensure optimal financial performance as well as aid in the following years budgeting process. Assists with month-end P&L research and commentary.

Qualifications:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Should have a passion for food and wine, and the hospitality industry in general.
• Has a keen desire to function in a supporting role on a first class team.
• Must have prior experience in restaurant operations, and willing to assist whenever and wherever needed (bussing tables, hosting, dishing up banquets etc.)
• Must be proficient with Microsoft Word and Excel.
• Must be familiar with Point-of -Sales systems.
• Must be responsible, insightful, organized and self-motivated.
• Must have good communication skills; able to interact with guests, staff and support departments.
• Must adhere to practices of occupational safety and health.

County Legal Requirements:

• Must possess a valid Maricopa County Health Dept. Food Handlers card to be kept on file

Appearance Requirements:

• Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.
• Appearance must always be neat, clean and professional.
• Name badge and proper uniform must be worn at all times.