Food and Beverage Supervisor

Food & Beverage Supervisor

Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.

About the Role

We are seeking a motivated and experienced Food & Beverage Supervisor to join our team. This individual will support the Shula's General Manager as well as oversee the lunch period operations at the Hilton University of Florida Conference Center. In this leadership role, you will help deliver outstanding dining experiences, ensure smooth daily operations, and lead a dedicated team in maintaining the highest standards of service.

Responsibilities

• Customer Service
  • Ensure guest satisfaction is always the top priority.
  • Respond promptly to guest needs, requests, and inquiries.
  • Handle guest complaints professionally and effectively.
  • Train and empower staff to deliver exceptional service.
• Operations & Finance
  • Assist in managing departmental daily operations.
  • Analyze financial data to identify opportunities for cost control.
  • Oversee inventory and ensure proper control procedures are followed.
• People Management
  • Lead, motivate, and develop team members.
  • Assist with training, scheduling, and performance reviews.
  • Foster a positive, collaborative, and professional work environment.
  • Ensure compliance with certifications, policies, and safety regulations.
• Quality Assurance
  • Maintain high standards of food quality, presentation, and service.
  • Conduct regular inspections for health, safety, and cleanliness.
  • Ensure equipment is maintained through preventative maintenance programs.
• Business Management
  • Support efforts to maximize resources and achieve departmental goals.
  • Identify cost-saving opportunities and build strong vendor relationships.
  • Adjust staffing and inventory levels based on business demand.

Qualifications

Minimum 2 years of leadership experience in food & beverage service, preferably in hospitality. Proven leadership experience with the ability to motivate a team. Strong communication and interpersonal skills. Problem-solving and decision-making skills under pressure. Knowledge of cash handling and basic accounting procedures. High school diploma or equivalent (hospitality degree a plus).

At Hilton, you'll be part of a global brand known for hospitality excellence. We offer a supportive environment, growth opportunities, and the chance to make a meaningful impact on the guest experience at one of Gainesville's premier conference centers. Apply today and take the next step in your hospitality career!