FOH Operations Manager - King of Prussia

Job Summary

Direct the stage where service becomes performance. Netflix House is coming to King of Prussia mall! A new immersive experience that will take guests inside the story. The Front of House Manager will ensure seamless service flow, team engagement, and five-star guest moments.

Qualifications:

• 3+ years in front-of-house leadership
• Strong interpersonal and organizational skills
• POS and floor operations knowledge

Key Responsibilities:

• Manage daily floor operations
• Train and mentor front-of-house staff
• Handle guest feedback and satisfaction
• Support special events and VIP service
• Collaborate with culinary and HR teams

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.