Firearms Associate (Illinois)

Firearms Sales Associate

The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.

Responsibilities include:

• Greeting customers with a warm and friendly demeanor
• Engaging customers in meaningful conversations
• Providing expert guidance and unbiased product recommendations
• Ensuring compliance with all firearms laws and regulations
• Assisting customers in selecting appropriate ammunition and accessories
• Maintaining an organized firearms display area
• Processing transactions accurately and efficiently
• Staying updated on current firearm trends
• Listening to customer concerns and addressing issues promptly
• Establishing and maintaining long-term customer relationships
• Demonstrating product features and benefits
• Utilizing upselling and cross-selling techniques
• Promoting exclusive offers and store loyalty programs
• Contributing to visual merchandising efforts
• Participating in cross-training for flexibility
• Providing friendly, proactive, and professional support
• Performing other duties as assigned

Essential qualities for success include:

• High school diploma or equivalent
• Previous experience in firearms sales or related field
• Knowledge of firearms laws and regulations
• Strong interpersonal and communication skills
• Excellent attention to detail and organizational skills
• Proficiency in using computer systems for transaction processing
• Commitment to maintaining a safe and secure shopping environment

Physical requirements include:

• Ability to stand for prolonged periods
• Ability to lift, push, and pull a minimum of 30 pounds repetitively
• Effective verbal communication skills
• Close visual awareness
• Ability to use a ladder and/or pallet jack

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $16.00 - $19.50 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws.