Field Services Technician / Engineer

Company : Diverse Lynx

Location : Nashville, TN, 37247

Posted Date : 15 October 2025

Job Details

Job Title : Field Services Technician / Engineer
Location : Nashville, TN (Onsite)
Type : Fulltime Position
Key Responsibilities:

Equipment Installation and Maintenance: Install, maintain, and repair various types of equipment at client sites.
Troubleshooting and Diagnostics: Identify and resolve technical issues promptly to minimize downtime.
Customer Support: Provide excellent customer service by addressing client concerns and ensuring satisfaction.
Documentation: Maintain accurate records of services performed, including reports and logs.
Safety Compliance: Adhere to safety protocols and regulations to ensure a safe working environment.
Training and Guidance: Train clients and junior technicians on equipment usage and maintenance best practices.
Inventory Management: Manage tools and parts inventory to ensure availability for service tasks.

Experience:

7+ years of experience in field service or a related technical role.
Experience with equipment maintenance and repair in relevant industries (e.g., HVAC, telecommunications, medical devices).

Technical Skills:

Proficiency in using diagnostic tools and equipment.
Knowledge of mechanical and electrical systems.
Familiarity with GPS and GIS tools for efficient navigation and site management.
Understanding of safety procedures and regulations.
Basic IT skills for managing service records and reports.

Desired Skills:

Strong problem-solving abilities to diagnose and fix issues efficiently.
Excellent communication skills to interact with clients and team members.
Time management skills to handle multiple service calls and meet deadlines.
Adaptability to work in various environments and conditions.
Customer-focused mindset to ensure client satisfaction and build strong relationships.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.