Field Service Technician - Tampa. FL

Field Service Technician - Tampa, FL

Attention Military Affiliated Job Seekers

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Field Service Technician to join their team in Tampa, FL and provide end-user support. This is a 4 to 6 month contract role with the possibility of converting to a full-time position based on performance. The successful candidate will provide onsite technical support to multiple store locations and assist with hardware/software installations, troubleshooting, and lifecycle servicing. A valid driver's license and clean driving record will be possessed by the ideal candidate.

Duties and Responsibilities:

• Provide onsite desktop, laptop, printer, POS and peripheral hardware installation, maintenance, imaging and repair
• Troubleshoot software issues including Windows, Office 365 and store-specific applications
• Manage ticketing system updates: log, track, escalate and close support tickets
• Perform adds, moves, and changes (AMCs) for user workstations and peripherals
• Maintain accurate inventory tracking and control of equipment and parts
• Assist with basic network tasks (cabling, connectivity checks) and Smart Hands support in store locations
• Deliver technicians' support across shifts and coordinate with store staff and remote support teams to ensure operational consistency

Skills and Qualifications:

• Minimum 1 to 3+ years of IT support, field service or desktop technician experience
• Familiarity with Windows OS, Office 365, PC hardware installation / troubleshooting and ticketing systems
• Strong customer service, communication and time-management skills
• Ability to lift and move desktop equipment (typical 40 lbs.)
• Experience with retail environments, POS systems or store-based IT support preferred
• CompTIA A+ certification or equivalent preferred
• Ability to work off-hours or weekends if required during project periods

Wage Range: The rate for this position is between $17.00 - $20.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.