Field Service Technician (Local)

Field Service Technician

As a Field Service Technician, you will be responsible for servicing and maintaining ICEE and various restaurant equipment, including carbonated and non-carbonated dispensers, fountain beverage equipment, ice makers, and juice dispensers. This role requires working with minimal supervision and participating in weekly meetings at the Service Center. The position includes dispatch service calls to client sites and involves preventative maintenance, troubleshooting, and repairs.

Responsibilities:

• Service and maintain ICEE and restaurant equipment such as beverage dispensers, ice makers, and juice dispensers.
• Perform preventative maintenance and troubleshoot service problems.
• Ensure quality checks on products, such as syrup levels and machine cleanliness.
• Travel to various client sites across the Milwaukee area using a company-provided service vehicle.
• Attend weekly meetings at the Service Center.

Essential Skills:

• 2+ years of experience as a Service Technician.
• Experience with HVAC or refrigeration.
• Mechanical and electrical skills.
• Strong troubleshooting abilities.
• Basic mechanical aptitude.
• Capability in preventive maintenance and installation.

Additional Skills & Qualifications:

• Mechanical aptitude and a willingness to learn.
• Experience with small mechanical sub-assemblies.
• Familiarity with hand tools such as pliers, screwdrivers, and wire crimpers.
• Ability to operate touch screen devices like tablets and smartphones.
• Graduation from a Technical or Vocational School is a plus.
• Valid driver's license with an excellent driving record.
• Ability to lift 55 lbs regularly and occasionally lift over 70 lbs.
• Willingness to drive more than 40% of the time.

Why Work Here?

Joining us provides room for growth within a rapidly expanding company. We offer relocation opportunities and a comprehensive benefits package that includes a company vehicle, gas card, cell phone, and tablet. Technicians have access to a Technical School Tuition Reimbursement Plan, paid holidays, sick time, and vacation. We provide medical, dental, and vision insurance, an Employee Stock Purchase Program, life insurance, and a 401(k) Plan. There are opportunities to travel, advance in your career, and receive ongoing training at Nationwide Training Facilities, both online and in the field.

Work Environment:

The role requires working Tuesday through Saturday, from 7 am to 3:30 pm, with options for overtime and additional days. Technicians will travel to various locations, including convenience stores, restaurants, and retail outlets like Target and Walmart. Initial training occurs during the day shift from Monday to Friday, and once trained, technicians will be assigned to one of the available schedules. Workdays typically start between 6 am and 8 am and are usually 10-hour days.

Job Type & Location:

This is a Contract to Hire position based out of New Berlin, Wisconsin.

Pay and Benefits:

The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in New Berlin, WI.

Application Deadline:

This position is anticipated to close on Oct 3, 2025.