Field Service Engineer - Joint Base Lewis-McChord

Description

SAIC is currently seeking a Field Service Expert (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.

Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama.

JOB DESCRIPTION:

n
• n

  Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations

  n
n
• n

  Represent the IBCS program as the primary point of contact

  n
n
• n

  Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems

  n
n
• n

  Assist in the emplacement and initialization of the IBCS system

  n
n
• n

  Advise customers on the capabilities and limitations of the IBCS system

  n
n
• n

  Assist in troubleshooting IBCS hardware, software, and networks

  n
n
• n

  Provide feedback to program leadership regarding system performance and end-user feedback

  n
n
• n

  Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software

  n
n
• n

  Conduct training

  n
n
• n

  Support Program Help Desk

  n
n
• n

  Conduct scheduled equipment inventories

  n
n

Qualifications

REQUIRED EDUCATION:

n
• n

  Mid-Level: BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract)

  n
n
• n

  Senior level: BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)

  n
n

REQUIRED SKILLS:

n
• n

  Experience with tactical networks and troubleshooting

  n
n
• n

  In field operator training

  n
n
• n

  Troubleshooting of computer systems and networks

  n
n
• n

  Good oral communications

  n
n
• n

  Ability to effectively prioritize and execute tasks in high-pressure environments

  n
n
• n

  Able to work independently and efficiently with short term deadlines

  n
n

REQUIRED CLEARANCE:

n
• Must possess an active DoD Secret Clearance
n

REQUIRED CERTIFICATIONS:

n
• IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security + CE is highly preferred)
n

DESIRED SKILLS:

n
• n

  Army Air Defense background (14 or 140A or 14G)

  n
n
• n

  IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software

  n
n
• n

  Experience with Virtual Machine, Cisco, and/or Windows Server

  n
n
• n

  Ability to obtain a Linux+ certification within nine (9) months of hire date

  n
n
• n

  Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements

  n
n

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER:

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability