Exam Proctor

Exam Proctor

Amentum is currently seeking a Course Coordinator/Exam Proctor in San Antonio, TX, to provide front-line, non-technical support for web-based and instructor-led training courses. The Course Coordinator/Exam Proctor will be part of a collaborative multidisciplinary Team delivering highly sophisticated, technical, hands-on training solutions to meet the mission and time-critical needs of our customers.

Responsibilities:

• Ensure the administration of high-stakes examinations
• Enforce time limits, compliance to policy and procedures, and report rule violations and/or unusual occurrences during examinations
• Assist students with any administrative questions or issues they may have
• Act as a liaison between the students, staff, and the customer
• Create daily, weekly, monthly, end-of-course, and on the spot reports for the customer
• Serve as the Subject Matter Expert (SME) on the student experience, which includes addressing student concerns, tracking student progress, analyzing student data, and monitoring high-stakes exams to ensure exam and student integrity
• Provide Instructional Systems Design (ISD) support for maintaining and improving web-based and instructor-led cyber training

Requirements:

• Clearance Required: Must be clearable (TS/SCI with Poly is desired but not required)
• Minimum Education: Bachelor's Degree in Education, English, Communications, a technical discipline, or a directly related field plus two (2) years of relevant experience. In lieu of a Bachelor's degree, an additional 4 years of work experience (for a total of six (6) years of experience) can be substituted for the degree requirement
• Minimum Years of Experience: Minimum two years of work experience related to designing, developing, and/or supporting/delivering training various types of training

Course Coordinator/Exam Proctor must be able to successfully demonstrate the following capabilities:

• Provide first-line non-technical support for students attending locally and at remote sites
• Proctor high-stakes exams to ensure exam and student integrity
• Monitor student progress - document, track, analyze data, and create reports for the customer
• Maintain detailed administrative records of student data
• Reports rule violations and/or unusual occurrences during examinations
• Prepares proctor's report
• Develop and maintain non-technical course content using ISD best practices
• Collaborate with Facilitators, Testing Specialists, Content Developers, Infrastructure Support, and other team members as applicable to ensure accuracy of learning content, to update course content, and to address student-specific issues
• Ability to create and edit all retired course reports (to include daily, weekly, monthly, end-of-year-course, course readiness, progress, exam, and final reports)
• Use multiple word processing and presentation tools such as MS Word, MS Excel, PowerPoints, and Visio etc.
• Experience with Confluence and Jira is desired
• Ability to roster students to new courses and set up required student accesses
• Strong organizational skills
• Strong communication skills, both verbal and written
• Military experience is desired (but not required)