Event Production Manager

Event Services Manager

Essential duties and responsibilities include the following. Other duties may be assigned.

• Supervises staff and oversees all aspects of facility operations related to events.
• Assist in hiring, training and supervising event services staff
• Meets with client groups to plan and organize assigned meetings and/or events.
• Coordinates activities with the various service contractors for assigned meetings and/or events.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Prepares cost estimates and monitors final billing.
• Provides clear, concise, and timely communication of detailed requirements to operational departments and clients.
• Maintains thorough and complete event records.
• Monitors and supervises facility set-up when necessary.
• Serves as primary liaison between clients and facility departments.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events.
• Maintains the proper image and generates positive public relations with patrons and staff
• Follows-up on all client requests, concerns, and problems.
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations
• Work with relevant departments and vendors to provide prompt invoicing.
• Develop policies and procedures for Event Services and monitor compliance.
• Perform other duties as assigned
• Possess technical knowledge and skills pertaining to theatres and arenas.

Supervisory responsibilities

Will serve as the resource for training the Event Coordinators on administrative and event day procedures. Will also directly supervise the Event related staff and Operations staff when required. Carries out supervisory responsibilities in accordance with policies and applicable laws. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems.

Qualifications

• Bachelor's degree (B.A.) from four-year College or university preferred.
• 2-4 years related public facility management experience.
• Theater Experience a plus.
• Working knowledge of the principles of facility management, services and equipment for a similar facility.
• Operate AutoCAD design software preferred.

Skills and abilities:

• Excellent organizational, planning and interpersonal skills
• Strong written and verbal skills
• Ability to prioritize multiple projects
• Demonstrate problem-solving and communication skills
• Professional presentation, appearance and work ethic
• Ability to work under limited supervision and to interact with all levels of staff including management
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

Computer skills:

To perform this job successfully, an individual must be knowledgeable in Microsoft Office applications (Word, Excel, Power Point, etc.) and AutoCAD design software preferred.

Certificates, licenses, registrations:

No certifications are required.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility, at times, walking and/or standing up to 8-10 hours daily.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodations to complete the application process may contact 520-837-4759.

ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor