EPIC Billing IT Analyst

Company : SynergisticIT
Location : Garden City, NY
Posted Date : 19 October 2025
Job Details
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition assistance
- Vision insurance
- An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization.
- This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists.
- System Configuration and Maintenance:
- Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization.
- Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies.
- Perform ongoing maintenance and updates to Epic applications.
- Build and test system changes, presenting them to end-users and migrating them to production.
- Workflow Analysis and Optimization:
- Analyze existing financial workflows and identify opportunities for improvement and optimization.
- Design and implement leading practice workflows to enhance efficiency and effectiveness.
- Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations.
- Support and Troubleshooting:
- Act as the primary support contact for Epic Professional Billing application end-users.
- Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors.
- Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement.
- Provide on-call support on a rotating basis.
- Training and Education:
- Participate in training and educate end-users on the Epic Professional Billing application and related workflows.
- Develop and document internal procedures for using Epic and other applications.
- Compliance and Updates:
- Stay current with Epic technologies, obtain and maintain necessary Epic certifications.
- Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X to 5010) and coding systems (e.g., ICD-9 to ICD-10).
- Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action.
- Education and Certification:
- Bachelor's Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field.
- Certified in Epic Professional Billing.
- Technical Skills:
- Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.
- Experience with system configuration and troubleshooting tools.
- Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint).
- Healthcare Industry Knowledge:
- Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures.
- Familiarity with the differences between professional billing and hospital billing.
- Knowledge of medical coding systems like CPT and ICD-10.
- Soft Skills:
- Strong interpersonal relationship skills and effective communication skills (both oral and written).
- Analytical thinking and problem-solving abilities.
- Attention to detail and accuracy.
- Self-motivated and a team player
Our History
Years ago, SynergisticIT founders Carlos Pinzon and Antonio Proto recognized a significant gap in IT consulting and staffing services. On the one hand there are thousands of staffing firms who overload their clients with resumes that do not come close to meeting client needs. Alternatives-such as global consulting firms with costly layers of bureaucracy-achieve great results, but at a very high price.
In response, Carlos and Antonio built a new type of IT staffing company where technical recruiters-all experienced IT professionals-match IT resources to our client's exact job requirements, providing superior talent at a lower cost and far lower risk.
Our Mission
SynergisticIT's mission is to match great companies with great talent, serving our clients with professionalism, honesty and integrity.
Our Vision
To be the number one choice of Fortune 1000 companies seeking critical IT talent.
If you are an IT professional who is passionate about IT, join us!
SynergisticIT has been providing leading Fortune 1000 companies and government agencies with top IT talent for over 25 years. Our firm is led by IT professionals so we understand you, respect your talent, and recognize the value you can provide to our clients.
Whether you are seeking a consultant or a full time employee position, we will find a match for you with one of our premier clients. Unlike many other consulting firms, SynergisticIT will prepare you for the interview and support you throughout your consulting engagement.
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