Engineering Program Manager, Central Quality, Apple Services Engineering

San Diego, California, United States Software and Services

Description

In this role, you will work on a centralized quality engineering organization and collaborate with senior leadership and engineers on distributed teams to define, prioritize, and execute strategic roadmaps for our test automation frameworks and internal tools and services. You will be responsible for synthesizing business and technical challenges and competing priorities across client, services, and operating systems engineering teams in order to design a holistic solution championed by cross-functional stakeholders that drive business standardization, efficiency, and innovation for a growing and global team.The role will require interaction with cross-geo and cross-functional stakeholders, so strong communication and collaboration skills are a must. We value teammates with ability to operate and communicate at a strategic level as well as to dive into operational and tactical details of each deliverable. Daily tasks may include requirements gathering, facilitating design discussions, project planning, mocking up proof-of-concept, tracking and reporting on KPIs, performing data analysis, working with partners, building executive readouts, and more.A successful candidate will drive initiatives from ideation through launch, and build out the vision into sustainable long term programs and products. Strong EPM fundamentals are a requirement, and we are looking for someone with a passion, patience, and track record for solving complex and dynamic operational and technical problems. If you have a growth mindset and the motivation to build critical products in a fast-paced environment - this role is for you!

Minimum Qualifications

• Track record of successfully aligning cross-functional engineering teams from ideation of strategy to implementation of multi-year cultural and technological change programs
• Translate high-level business objectives into an actionable engineering roadmap with well-defined KPIs, milestones, and success criteria serving over 10 client, services, and operating system lines of business
• Ability to distill complex information into impactful verbal, written, and Keynote communications aimed at audiences ranging from individual contributors to execs
• Proactively engage, influence, and empower stakeholders on critical decisions with timely data and meaningful analysis throughout the product lifecycle

Preferred Qualifications

• Ability to identify, understand the impact of, and take the initiative to mitigate potential risks ahead of pulling in executive decision makers
• Keen understanding and ability to uphold Apple’s high standards for design and user experience in every deliverable
• Comfortable in ambiguous situations, able to strategize the best unified path forward based on known information
• Focus on delivering real customer value by balancing priorities and ensuring optimal utilization of cross-functional resources
• Ability to foster trust and collaboration across the organization in order to drive positive work culture and measurable impact
• Ability to give and receive timely feedback in a professional and productive manner to ensure our teams are aligned with organizational goals

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $134,800 and $245,800, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

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