EMS Supervisor
Company : UnityPoint Health
Location : Waterloo, IA, 50701
Posted Date : 4 November 2025
Job Type : Other
Category : Management
Occupation : Supervisor
Job Details
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Area of Interest: Management
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Sign On Bonus: $5,000
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FTE/Hours per pay period: 0.9
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Department: Ground Ambulance
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Shift: Be able to work Staff Shifts (7A-7P/7P-7A, Weekdays and Weekends)
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Job ID:
Overview
Potential $5,000 Sign-On Bonus
Shift: Must be able to work staff shifts 7A-7P/P-7A, Weekdays and Weekends
Responsible for supervising the daily activities of the unit utilizing quality and cost-effective patient care principles to including operations, staffing levels and employee relations. As a member of the interdisciplinary team, contributes professional emergency medicine knowledge and skills in the provision and management of care to patients and their families. Collaborates with physicians and other health care workers, to assess, plan, implement and evaluate patient care while maintaining a practice environment that reflects the UnityPoint Health-FOCUS values in accordance with Iowa Department of Health and Human Services regulations. This is a “working” supervisory position.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
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Expect paid time off, parental leave, 401K matching and an employee recognition program .
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Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
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Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
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Prioritizes, reassigns, and redistributes work, to include scheduling and delegating workflow of patient care in an organized manner.
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Reviews/reassigns patient assignments based on continuity and skill level of the team member.
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Coordinates scheduling and maintains appropriate staffing levels and effectively communicates with others to ensure staffing requirements are met.
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Coordinates orientation program and training of newly hired team members.
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Coordinates staff education/in-services/specialized skilled training programs including competences.
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Collaborates with department leader, effectively resolving complex unit situations, such as patient complaints and crises as they occur within the unit.
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Provides assistance/orientation to those team members that are temporarily reassigned to their unit for the shift.
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Evaluates and guides staff through coaching and provides immediate feedback and responds to difficult inquiries and problems.
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Provides feedback and input to Manager for ongoing performance management.
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Completes and issues performance evaluations with input from the Manager/Director.
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Collaborates with the department leader to complete patient and employee rounding to meet standards.
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Assists department leader with performance improvement action plans and implementation of plans, monitoring of supplies/distribution and chart audits. Completes appropriate reports as delegated by Manager.
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Assesses the needs of patients and families, providing appropriate prehospital medical care.
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Adapts and adjusts the patient’s care plan according to the patient’s needs in the prehospital setting.
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Promptly completes documentation to assure an accurate legal record of patient’s care.
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Carries out high quality patient care while following the scope of practice set out by the State of Iowa Public Health Department Bureau of EMS and this ambulance service.
Qualifications
Education:
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Associates Degree (or 60 Hours of Post High School Credit)
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Successful completion of Paramedic training from an approved training course.
Licensure/Certification:
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Current certification at Paramedic level is required.
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BLS & CPI/MOAB certification (immediate upon hire)
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Valid Iowa driver’s license for at least three years with an acceptable or clear rating according to the Motor Vehicle Record chart. (see below).
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Must have a minimum of two years driving experience with no record of DUI, DWI, or similar alcohol or drug related offenses over the past five years.
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No record of reckless driving, careless driving, speeding over 15 miles above the speed limit, fleeing, or eluding a police officer, chemical test refusal, leaving the scene of an accident, driving after revocation or suspension, or passing a stopped school bus in the last five years.
Experience:
- Three years of EMS experience
Other:
- Must be able to work a 24-hour shift when warranted.
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