DOS - INTAKE COORDINATOR

Requisition No:
Agency: Department of State
Working Title: DOS - INTAKE COORDINATOR -
Pay Plan: Career Service
Position Number:
Salary: $50,584.67
Posting Closing Date: 10/08/2025
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Department of State
Intake Coordinator
Office of Election Crimes and Security

Open Competitive
Minimum Qualifications:

• 2 years of professional experience in office work. A bachelor's degree from a college or university can substitute for years of experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Ability to work weekends, holidays and extended hours, as needed, with short notice.

Preferences:

• Experience in elections.
• Experience in law enforcement and/or criminal law.

Special Note:
Responses to qualifying questions must be clearly supported in your employment history.
Duties and Responsibilities:
Responsible for intaking cases received by the Office of Election Crimes and Security (OECS). This requires you to:

• Frequently and consistently monitor OECS's mail, phone line, email inbox, in-person visits, Election Fraud Complaints, and other potential sources for alleged occurrences of election law violations and irregularities. When practicable, promptly inform complainants that OECS has received their allegations.
• Upon receipt of such an allegation, promptly log the allegation into OECS's electronic case file management database, accurately fill out all necessary fields, and attach electronic copies of the relevant documentation received by OECS in relation to the allegation.
• Once a case has been logged, briefly evaluate the complaint and relevant documentation. If it appears that a complaint might be within OECS's purview, open the case and send it to the Team Supervisors for further action. If, however, the complaint appears to be legally insufficient on its face or if the complaint appears to raise an issue outside of OECS's statutory authority, discuss the complaint with the Director of OECS, who will determine what action should be taken.

Perform other related work as assigned by the Director. Complete any specialty assignments that may fall outside of the scope of your routine intake duties, including project management, operational support, systems administration, inventory tracking, administrative support, or any other duties which are not covered in the other performance expectations. Knowledge/Skills/Abilities:

• Ability to fairly and impartially evaluate allegations of election law violations, irregularities, and crimes.
• Ability to access and interpret data pertaining to criminal investigations, election law violations, and election irregularities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational, writing, critical thinking, multi-tasking, and customer service skills.
• Ability to professionally and effectively communicate with other Department staff, management, members of the public, and officials at all levels.
• Skilled in data collection and analysis.
• Ability to organize and coordinate collaborative work assignments to execute operational plans through pre-established processes.
• Skilled in organizing data and investigative findings into a logical format for presentation in reports, documents, and other written materials.
• Ability to locate and interpret relevant statutes and court documents.
• Adept in using or learning how to use various forms of equipment and technology required for the position, including electronic
• databases and websites such as Voter Focus, DOC, CCIS, FCOR, DAVID, SAVE, and Clerk of Courts.
• Ability to maintain positive and productive working relationships with others.
• Ability to exercise discretion and confidentiality.
• Committed to preserving the integrity of Florida's elections and to serving the people of the State of Florida.

CRIMINAL BACKGROUND CHECKS : A Level 2 criminal background check is a condition of employment. If selected for this position, you must provide your fingerprints. We will send your fingerprints to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a criminal background check.
IMPORTANT NOTICES:
We are committed to enhancing our workforce through the employment of Veterans, individuals with disabilities and seek qualified candidates with diverse backgrounds, abilities, skills, and talents to join our workforce.
Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center ( ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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