Document Management Specialist

Job Title

This role will be responsible for managing the main fax server, electronic prescription queue, and ensuring the accurate setup of patient profiles, creation of new drug orders, and processing refill prescriptions.

Schedule: Monday - Friday 8:30am - 5:00pm

Competitive Pay

Health, Dental, Vision & Life Insurance

Company-Paid Short & Long-Term Disability

Flexible Schedules & Paid Time Off

Tuition Reimbursement

Employee Discount Program & DailyPay

401k

Pet Insurance

Responsibilities

• Monitors and manages incoming patient and prescription-related communication channels, including the main fax server and electronic prescription queue.
• Prioritizes and triage incoming communication based on urgency and relevance, ensuring timely processing and response.
• Creates and maintain accurate patient profiles in CPR+, including demographic information, medication history, and lab information.
• Verifies patient information and ensure compliance with privacy regulations when setting up new profiles.
• Receives and processes new drug orders from referral sources, ensuring accuracy and completeness of prescription information.
• Verifies prescription details, including medication name, dosage, and instructions, and enter orders into CPR+.
• Communicates effectively with pharmacy staff, healthcare providers, and patients to address any questions or concerns related to incoming prescriptions or patient profiles.
• Collaborates with Document Management Supervisor to ensure seamless coordination of prescription processing and patient care.

Qualifications

• High School Diploma or GED or licensed/registered pharmacy technician or previous experience in Pharmacy
• 1+ years pharmacy experience
• Pharmacy or healthcare-related knowledge
• Knowledge of pharmacy terminology including sig codes, and Roman numbers, brand/generic names of medication
• Basic math and analytical skills
• Intermediate typing/keyboard skills

Salary Range

USD $20.00 - $22.00 / Hour