Distribution Center, Business Analyst (Charlotte)

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: Lifes a Party, Were Makin It Fun! and So Much Fun Its Scary!

At Spencers and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether its developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

Responsibilities:

The primary focus of this role is to analyze inventory data, cycle counts, and transaction activity to identify the root causes of inventory discrepancies and ensure ongoing accuracy. In addition, the role will support the ongoing development and testing of our Warehouse Management System (WMS), working closely with IT and operations teams as an operational liaison and power user during enhancement cycles.

• Investigate inventory discrepancies and system transaction errors using WMS logs, SQL queries, and reporting tools
• Analyze cycle count results and partner with Operations to implement corrective actions and improve inventory accuracy
• Support data-driven inventory decisions through variance analysis, system audits, and visualization tools like PowerBI and Excel
• Monitor and analyze inventory health metrics to support continuous improvement efforts
• Develop and maintain models that support cycle counts, stock adjustments, and inventory movement patterns, while collaborating with Finance and DC leadership on shrink, accuracy, and throughput insights
• Act as a functional liaison with IT to support WMS enhancements, testing, and user feedback
• Participate in the creation of business requirements and user stories for inventory-related system improvements
• Execute and document user acceptance testing (UAT) for WMS upgrades and functionality
• Train operational users on best practices related to inventory transactions and system use

Qualifications:

• Bachelors degree in Supply Chain Management, Business Analytics, Information Systems, or a related field; and one to three years related experience and/or training; or equivalent combination of education and experience
• Proven experience in inventory control, root cause analysis, and distribution center operations
• Proficiency in SQL, Microsoft Excel (pivot tables, VLOOKUPs, INDEX/MATCH), and PowerBI or equivalent BI tools
• Solid understanding of inventory accuracy Key Performance Indicators (KPIs) and the ability to apply insights to operational improvements
• Experience working with WMS platforms (e.g. Korber, Manhattan, Blue Yonder, SAP)
• Strong analytical thinking, attention to detail, and ability to work independently in a fast-paced environment
• Excellent verbal and written communication skills