Director, Transformation Office Operations

Transformation Office Operations Director

The Transformation Office Operations Director is responsible for leading and overseeing the operations and execution within the Transformation Office. This role drives the coordination, governance, and continuous improvement of transformation initiatives, ensuring alignment with enterprise strategic objectives and delivery of sustainable value. The Director will partner with senior leaders, cross-functional teams, and key stakeholders to enable effective portfolio management, operational discipline, and adoption of agile methodologies throughout the organization.

Key Responsibilities

• Lead the operational management of the Transformation Office, ensuring efficient execution of transformation programs and initiatives.
• Develop and implement structures, processes, and controls to support strategic prioritization, resource allocation, and progress tracking.
• Oversee enterprise portfolio management practices and ensure alignment with Lean Portfolio Management (LPM) and Enterprise Portfolio Operations (EPO) guardrails.
• Partner with Segment Leaders, Portfolio Managers, and business owners to facilitate prioritization cycles, initiative validation, and dependency management.
• Drive adoption and continuous improvement of agile and lean ways of working.
• Monitor performance metrics, produce executive-level reporting, and communicate outcomes, risks, and opportunities to leadership.
• Foster a culture of collaboration, transparency, and accountability across transformation teams.
• Lead, mentor, and develop a high-performing operations team within the Transformation Office.
• Ensure compliance with all relevant regulations and corporate policies.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Health, or related field.
• 7+ years of experience in transformation, portfolio management, operations leadership, or similar function.
• Proven experience driving change, process optimization, and continuous improvement.
• Proven leadership, influencing, and stakeholder management skills.
• Experience overseeing management and coordination processes, preferably in a healthcare company or similar.
• Excellent analytical, communication, and problem-solving abilities.
• Experience with executive reporting, including to senior leadership, management teams, and/or Boards.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours: 40

Pay Range: $203,300 - $279,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-06-2025

Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.