Director, Quality Engineering

Overview

We are seeking an experienced and visionary Director of Quality Engineering to lead and drive the quality assurance and testing strategy across Gallagher's technology platforms. This role will be responsible for establishing and scaling quality engineering practices, ensuring the delivery of high-quality software solutions, and fostering a culture of continuous improvement. The ideal candidate will have a strong background in quality engineering, test automation, and leadership, with a passion for innovation and operational excellence.

Base pay range

$117,000.00/yr - $228,000.00/yr

Responsibilities

• Strategic Leadership
  • Define and execute the overall quality engineering strategy, aligning with organizational goals and technology roadmaps.
  • Establish and enforce quality standards, processes, and best practices across all technology teams.
  • Drive a culture of quality and accountability throughout the software development lifecycle (SDLC).
• Team Leadership & Development
  • Lead, mentor, and grow a high-performing team of quality engineers, managers, and automation specialists.
  • Foster a collaborative and inclusive team environment that encourages innovation and professional growth.
  • Identify skill gaps and provide training opportunities to ensure the team stays current with emerging technologies and methodologies.
• Quality Assurance & Automation
  • Oversee the design, development, and implementation of test automation frameworks and tools.
  • Ensure comprehensive test coverage, including functional, performance, security, and regression testing.
  • Drive the adoption of continuous testing practices within CI/CD pipelines to enable faster and more reliable software delivery.
• Collaboration & Stakeholder Engagement
  • Partner with product management, development, and operations teams to ensure quality is embedded in every phase of the SDLC.
  • Collaborate with business stakeholders to understand requirements and ensure alignment with quality objectives.
  • Act as a key advocate for quality engineering within the organization, influencing decision-making and driving change.
• Metrics & Reporting
  • Define and track key performance indicators (KPIs) to measure the effectiveness of quality engineering efforts.
  • Provide regular updates to senior leadership on quality metrics, risks, and improvement initiatives.
  • Use data-driven insights to identify areas for improvement and implement corrective actions.
• Innovation & Continuous Improvement
  • Stay abreast of industry trends, tools, and technologies to ensure Gallagher remains at the forefront of quality engineering.
  • Drive initiatives to improve efficiency, reduce defects, and enhance the overall customer experience.
  • Champion the use of AI/ML and other advanced technologies to optimize testing processes.

Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10+ years of experience in quality engineering, with at least 5 years in a leadership role.
• Proven track record of leading large-scale quality engineering initiatives in complex, enterprise environments.
• Experience with test automation tools and frameworks (e.g., Selenium, Appium, TestNG, JUnit, Cypress).
• Strong knowledge of software testing methodologies, tools, and best practices.
• Hands-on experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI/CD, Azure DevOps).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and microservices architectures.
• Experience with performance testing tools (e.g., JMeter, LoadRunner) and security testing practices.
• Exceptional leadership and team-building skills, with the ability to inspire and motivate others.
• Strong problem-solving and analytical skills, with a focus on delivering results.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.

Preferred Qualifications

• Certifications in quality engineering or testing (e.g., ISTQB, Certified Software Quality Engineer).
• Experience with AI/ML-driven testing tools and methodologies.
• Knowledge of regulatory compliance and standards (e.g., SOC 2, ISO 27001).

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…

Inclusion and diversity (I&D)

We value inclusion and diversity. Gallagher is committed to equal employment opportunity and complies with all applicable laws. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender, sexual orientation, gender identity, gender expression, age, national origin, disability, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.