Director of Sales

Director of Sales

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a people first culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description: Welcome to Hyatt House LA University Medical Center, a valued property in the Pyramid Global Hospitality portfolio. Featuring 200 spacious guest rooms and 10,792 sq. ft. of meeting space, this hotel offers an inspiring environment to grow your career in hospitality. As a member of our team, you'll be part of a dedicated and dynamic group that values professionalism, collaboration, and a passion for service. Whether your path is in guest services, food and beverage, housekeeping, sales, or events, you'll have the opportunity to build your skills in a supportive, people-first culture. We are committed to creating a workplace where every team member feels valued, supported, and empowered to succeed. If you're ready to take the next step in your career with a company that prioritizes growth and teamwork, Hyatt House LA University Medical Center is the place to be.

Overview

The Director of Sales is responsible for leading and executing the sales strategy for Hyatt House LA - University Medical Center. This role drives revenue through proactive sales, building and maintaining strong client relationships, and maximizing market share in extended stay, corporate, and group segments. The Director of Sales partners closely with the General Manager and revenue team to position the hotel competitively within the market while ensuring Hyatt's standards of service and hospitality are met.

Key Responsibilities

• Develop and implement a comprehensive sales and marketing plan to achieve hotel revenue goals across all segments.
• Identify, qualify, and solicit new business opportunities through direct sales calls, networking, and participation in community and industry organizations.
• Manage existing client accounts to maximize repeat business, ensuring high levels of guest and client satisfaction.
• Prepare and analyze sales reports, forecasts, and performance metrics to ensure achievement of monthly, quarterly, and annual goals.
• Collaborate with the revenue management team to optimize pricing, inventory, and distribution strategies.
• Conduct site inspections, client entertainment, and property tours to generate new business.
• Oversee sales administration functions including contracts, proposals, RFP responses, and account maintenance.
• Represent the hotel at trade shows, networking events, and industry conferences to promote the property and Hyatt brand.
• Build and mentor a sales team (if applicable), fostering a culture of accountability, collaboration, and high performance.
• Maintain knowledge of competitor activity, market trends, and customer needs to inform sales strategy.
• Ensure all sales activities align with Hyatt brand standards, policies, and company objectives.

Qualifications

Bachelor's degree in Hospitality, Business, Marketing, or related field preferred. Minimum 35 years of hotel sales leadership experience; extended stay or select-service hotel experience highly desirable. Proven track record of consistently meeting or exceeding sales and revenue goals. Strong knowledge of sales principles, negotiation, and closing techniques. Proficiency in hotel sales systems (Hyatt systems experience preferred) and Microsoft Office Suite. Excellent communication, presentation, and interpersonal skills. Ability to travel locally and regionally for sales calls, client meetings, and industry events.

Compensation Range: $105,000.00/Yr. - $115,000.00/Yr. based on qualifications and experience.