Director of Operations

Company : Levy Sector

Location : Charlotte, NC, 28299

Posted Date : 11 October 2025

Job Type : Other

Category : Management

Occupation : Director

Job Details

Different perspectives make us better. Were committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

This Role is Located at the Bank of America Stadium

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levys diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Operational excellence starts here! As the Director of Operations, you will lead all facets of venue operations, ensuring that every department performs seamlessly. You'll champion service standards, manage logistics, and drive continuous improvement to deliver the ultimate fan and guest experience.

Qualifications:

Bachelors degree in Business, Hospitality, or a related field preferred
5+ years of senior operations leadership in a hospitality or sports/entertainment venue
Strong proficiency in budgeting, vendor relations, and event logistics
Valid ServSafe and Alcohol Safety certifications preferred

Key Responsibilities:

Oversee all venue operations including concessions, premium, and back-of-house functions
Lead and develop department managers and support team performance
Coordinate with culinary, purchasing, and finance teams to align business priorities
Ensure compliance with safety, sanitation, and regulatory requirements
Manage labor and cost control strategies across departments

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And well always take care of family, learn more about Levy benefits offered.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.