Director, New Market Openings

Director Of New Market Opening Team

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose: Ross is increasingly opening extremely high-volume and complex stores in new markets. New markets present more complexity than our typical stores: there is low team tenure, a higher need for new operations solutions (e.g., Grand Opening pool strategies, increasing throughput to support high sales volume, pre-processing freight) and we only have one chance to make a first impression. We propose standing up a new team that will focus specifically on opening locations in new markets. The Director of the New Market Opening Team will oversee the full new store opening process for stores in new markets, beginning 9 -10 months prior to Grand Opening-starting with Property Development's site selection and merchandise planning, and continuing through post- Grand Opening reporting and performance analysis. This person would provide a bridge to connect cross-functional workstreams through the entire process. Eventually, this associate will manage 2 direct reports. The base salary range for this role is $115,200 - $216,600. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Essential Functions:

• Serve as the PMO for all new market stores and provide regular updates to the executive team
• Interact with senior cross-functional partners to ensure alignment across NYBO / Store Ops on key store details (e.g., inventory levels, merch planning, etc.)
• Identify any special execution needs for new market stores and work with the Store Ops team to build operations plans for all stores
• Support the field and HR to ensure there is strong leadership alignment for each store as well as comprehensive plans for associate recruiting and staffing
• Travel to the market to support store training and leadership development
• Build reporting plans to help the field and executives monitor and assess store performance
• Identify opportunities to improve post Grand Opening and partner with the Field to troubleshoot solutions
• Conduct hindsight efforts to inform new playbooks for future store openings
• Develop talent of direct reports

Competencies:

• Building Effective Teams
• Ensures Accountability & Execution
• Developing Talent
• Manages Conflict
• Collaboration
• Effective Communication
• Leading by Example
• Plans, Aligns & Prioritizes

Qualifications and Special Skills Required:

• 10+ years of professional work experience, preferably within strategic management consulting, retail, and/or consumer products. MBA preferred
• Demonstrated track record as an outstanding problem-solver and strategic thinker o Able to quickly identify key issues and develop hypothesis o Able to work in and bring structure to ambiguous environments o Very strong written and oral communicator with proven ability to communicate with and influence senior executives; strong presentation and deck writing skills
• Experience with strategic initiatives, cross-functional stakeholder engagement, and project management, including the ability to drive results and manage competing priorities
• Excellent interpersonal and people leadership skills o Able to collaborate effectively using broad range of influence styles to drive desired results; works well with others and is considered a true team player o Strong executive presence and command skills o Intellectual curiosity, humility and resilience to navigate a fast-paced retail landscape
• A detail-oriented approach to managing work processes. Must pay very close attention to details and have the drive to get things right
• Unquestionable personal and professional character and integrity - must be trustworthy with confidential information
• Strong fundamental business technical skills - must be Excel and PowerPoint proficient
• Prior retail / new store opening experience is preferred.

Physical Requirements/ADA: Job requires ability to work in an office environment, primarily on a computer Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance Vision requirements: Ability to see information in print and/or electronically This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory Responsibilities: Eventually we envision this person overseeing 2 Managers