Director, Managing Business Unit, Caribbean

Subway Headquarters Opportunity

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Location: Miami

Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.

At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

The BU Managing Director will provide business leadership to the country based on a results driven approach for achieving sales, profit and development goals. Co-creates a vision and strategy for the business according to country's long-term opportunities and needs. Leads and manages the strategic planning for the business unit. Coordinates with the Regional President, Development Agents, and Franchisees as well as Operations, Marketing, Development and Supply chain (R&D, IPC, etc.) to implement strategies and initiatives that maximize country potential. Ensures a balance between immediate and long-term priorities by coaching and developing the country team. The Managing BU Director drives innovative business improvements to support brand growth, increase profit, and increase market share.

If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.

Responsibilities include but are not limited to:

• Country Strategic Planning: Partner with key stakeholders to develop short and long term integrated strategic plans for the market. Provides vision and guidance on implementation of strategies, initiatives and projects supporting the Global Strategic Plan, as well as country specific strategies. Reviews BD business plans and performance to ensure that each territory is aligned with the strategies and is achieving the expected levels of performance. Achieve buy-in with senior global management team on country specific strategies.
• Leadership: Provide strategic leadership and direction to the country team. Ensures country cross-functional team is building a strong foundation for the brand to increase brand awareness, sales, profits and smart development growth. Manage issue resolution in conjunction with Regional Marketing Director, regional director and regional teams. Provide effective problem solving recommendations to overcome country specific challenges for the business. Cares and develops the country team and talent to achieve full potential. Able to deliver game changing strategies for the country.
• Innovation: Supports implementations of global efforts that shape the future of the brand through strategic innovation pipeline- product, packaging, promotion, equipment, business models and practices. Works with supply chain (IPC, R&D, etc.) and marketing to drive localized innovation. Drive in country team to deliver results-oriented business innovation.
• Communication: Ensures communication across cross functional teams, country stakeholders and key HQ teams, including Marketing, Operations, Development R&D, Legal, PR. Helps prepare training presentations and guidance as needed. Delivers strategy and explains strategic approach to board and all other stake holders to ensure buy-in and collaboration
• BD Coaching and Management: Provides coaching, guidance and direction to development agents. Work with BDs to effectively build sales and franchisee profitability, while ensuring that store are operating in full compliance. Help BDs to maximize restaurant profitability by reducing start-up costs, improving franchisee financial literacy and monitoring controls. Work collaboratively with DAs and franchisees on improving the customer experience to give our brand the competitive edge. Provides guidance on smart development planning, tools and techniques for BDs to optimize profitable development growth in their territory. Analyze the performance of BDs, identify needs for additional training and develop strategies for continued improvement and effectiveness. Conduct Territory reviews to assess and score performance. Provide guidance in problem solving and in seeking resolutions for unresolved issues between BDs and franchisees. Recruit BDs, evaluating potential candidates to fill open territories and/or replace exiting BDs. Oversee development and business performance in all open territories without a BDs in place.

Qualifications:

• Bachelors Required in Business or related field. MBA a plus.
• Master's degree is a Plus.
• Travel: 25%.
• Strong understanding in QSR, specifically a Franchise mode, strongly preferred.
• Strong understanding of Puerto Rico Geography and business practices.
• 10-15 years of experience.
• Self-Starter, Demonstrated strategic thinking and leadership skills.
• Track record of driving strong business results.
• Experience leading integrated teams and strategic planning required.
• Preference for individuals who have held regional or national.
• Fluency in English/Spanish.

What do we Offer?

• Insurance Plans
• RSP
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• Many More

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.