Data Center Technician, Global Server Ops

Data Center Technician, Global Server Ops

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

Minimum qualifications:

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience in diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• 1 year of experience in diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a related role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Ability to collaborate and partner with teams to overcome tests.
• Ability to work and adapt to changes in a changing environment.
• Ability to understand and execute instructions through communication.

About the job:

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $61,500-$86,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities:

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track multiple forms of media to check for standard data security issues (e.g., data was not properly erased) managed in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life by part replacement or maintenance with team.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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